Walmart Vendor Operations Specialist

Employment Type: Full-Time Position Overview: We are seeking a detail-oriented professional to support Walmart retail and e-commerce operations, including item setup, purchase orders, logistics, and compliance. Experience with Walmart Supplier One, Nova, and related processes is preferred. Candidates with experience in some or most of these areas are encouraged to apply. Location Requirement: Candidates must live within commuting distance of Bentonville, Arkansas, or be willing to relocate to the area. Candidates in nearby communities are welcome to apply if they can reasonably commute to the work location. KEY RESPONSIBILITIES Walmart Item Setup & Catalog Management Manage item creation, maintenance, and catalog updates through Walmart Supplier One and applicable submission portals. Set up product listings, including styles, colors, sizes, pre-packs, e-commerce items, and Drop Ship Vendor (DSV) configurations. Submit item setup forms and e-commerce listings, ensuring product attributes, dimensions, costs, retail pricing, and imagery meet Walmart requirements. Coordinate product image requests and submissions, maintain digital assets, and troubleshoot item setup errors or catalog discrepancies. Purchase Order & Logistics Management Process and update purchase orders through Nova, resolving discrepancies involving sizes, pack configurations, quantities, and pricing before fulfillment. Monitor open orders and shipping windows with logistics and warehouse teams to support Walmart’s On-Time In-Full (OTIF) requirements. Track shipment delays, shortages, overages, and other fulfillment issues, coordinating corrective actions and maintaining accurate order and inventory updates. Walmart Compliance & Chargeback Management Investigate compliance issues and chargebacks, identify root causes, and coordinate corrective actions and dispute resolutions. Prepare and submit Corrective Action Plans through Walmart’s eCAP system for failed product tests and other applicable compliance findings, including root cause analysis and preventive actions. Document compliance issues and resolutions to help prevent recurring violations. Cross-Functional Coordination & Reporting Provide the Sales Director with daily updates on inventory health, order status, item setup, shipping windows, and compliance concerns. Coordinate with Sales, Logistics, Warehouse, Inventory, Product Development, and other teams to resolve issues, support timely fulfillment, and improve processes. QUALIFICATIONS & EXPERIENCE Experience in Walmart retail, e-commerce, merchandising, vendor operations, or account support preferred. Familiarity with Supplier One, Nova, item setup, e-commerce submissions, purchase orders, and Walmart compliance processes is highly desirable. Understanding of OTIF requirements, shipment compliance, chargebacks, and corrective action plans is a plus. Proficiency in Microsoft Excel and standard business applications. Strong organizational, communication, analytical, and problem-solving skills, with the ability to manage multiple priorities. Location Requirement Must live within commuting distance of Bentonville, Arkansas, or be willing to relocate. Candidates in nearby communities are welcome to apply if they can reasonably commute to the work location. Rate of Pay: DOE $27 PREFERRED CANDIDATE PROFILE We’re looking for someone who is organized, takes initiative, and enjoys keeping things running smoothly. The ideal candidate works well independently and with different teams and is comfortable resolving day-to-day issues. We’re open to candidates with experience in some or most of the areas outlined above. Hands-on experience with Walmart systems and processes is a plus. Pay: From $27.00 per hour Expected hours: 40.0 per week Work Location: In person

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