Transportation Center of Excellence, Lead Director - Middle Mile
CVS HealthWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Lead Director, Transportation Center of Excellence, Middle Mile is a senior transportation leader responsible for driving performance, governance, and strategic execution across CVS Health's middle mile transportation network. This role brings together Fleet Asset Management, Control Tower oversight, and network analytics to improve financial results, service performance, and operational effectiveness across both Private Fleet and Dedicated Fleet operations. Reporting to the Executive Director, you will serve as a strategic partner to transportation operations leadership, providing centralized oversight, insights, and decision support while maintaining appropriate separation from day-to-day field execution. Through a disciplined approach to performance management, network optimization, and process standardization, this role identifies opportunities to improve asset utilization, routing efficiency, and overall transportation effectiveness. This position leads a team and collaborates across multiple business functions, influencing leaders, managers, and key internal and external stakeholders. The role requires effective partnership building, strong execution under tight deadlines, and the ability to align people, processes, and systems around shared objectives. Success in this role depends on balancing strategic thinking with operational discipline, fostering innovation, and delivering sustainable year-over-year improvements across the transportation network. An ideal candidate combines deep transportation and supply chain expertise with strong business acumen and a proven track record in analytics and continuous improvement. This leader will establish scalable processes, leverage data-driven insights to optimize network performance, and deliver measurable operational and financial results while supporting broader Supply Chain and enterprise priorities. Leadership & Organization Management Lead and develop the Middle Mile Center of Excellence, encompassing Fleet Asset Management, Control Tower, and Analytics. Establish organizational structure, performance expectations, and talent strategies aligned with enterprise priorities. Foster a culture of safety, accountability, innovation, and operational excellence. Fleet Asset Management Own fleet lifecycle strategy, including procurement, utilization, maintenance, replacement planning, and vendor management. Optimize asset performance, cost structure, capital investments, and total cost of ownership. Ensure compliance with safety, regulatory, and environmental standards. Control Tower & Network Optimization Lead centralized transportation planning, routing, dispatch, and exception management activities. Establish a single source of truth for transportation execution across Private and Dedicated Fleet operations. Improve service performance, route efficiency, asset utilization, and network visibility through process and technology solutions. Analytics & Continuous Improvemen t Develop enterprise performance management frameworks linking cost, service, and productivity metrics to actionable outcomes. Standardize KPI governance, reporting, and performance routines across the network. Lead continuous improvement initiatives focused on network optimization, cost reduction, and operational efficiency. Evaluate and implement advanced analytics, automation, and AI-enabled solutions to enhance forecasting, routing, and decision-making capabilities. Performance Governance Establish operating models, accountability mechanisms, and standardi…