Transportation Assistant

Job Posting End Date: October 30, 2026 Department : HUMAN SERVICES Compensation Grade : G16 Compensation Range & Starting Salary : Pay Range: $36,940.80-57,574.40 Starting salary - Minimum of the Pay Range Job Exempt (If No, Position is eligible for overtime) : No About Us : Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference. Job Duties and Preferred Qualifications : The Virginia Beach Human Services Department is seeking candidates for the position of BH/DS Assistant – Transportation Assistant . This position is responsible for the coordination of dispatch and service delivery and provides frontline oversight for transportation drivers and program sites. Responsibilities: Tasks associated with the Admission and Discharge of clients to and from Unit/Subunit Handle all coordination associated with special transportation assignments Provide frontline supervision to driving staff; provide regular onsite supervision at program sites Update the daily staff work schedule to cover unscheduled absences. Assign substitute drivers as needed Substitute driver for route coverage Draw up routes and monitors existing routes for efficiency and improvements Assistant dispatch and communications in the office Serves as liaison between drivers, program staff and supervisor Investigate Client Incidents and Accidents and complete appropriate paperwork. Monitor work hours of drivers and serves as back up payroll clerk. Conduct one on one remedial training for drivers Conduct the first step of the City’s Disciplinary Process – Verbal Counseling and Documentation and presents to supervisor documentation for proceeding to the next step Ensure vans are properly maintained by drivers Train drivers on routes, proper maintenance, safety systems and safety procedures. Conducts periodic checks of Wheelchair vehicles to ensure that all tie down equipment is in good working order Communicate client behavior or other service problems to Case Managers Monitor Safe Driving Practices of Drivers Train and monitors drivers in Proper wheelchair safety system lock down techniques Monitor Vehicle Safety Equipment and First Aid Supplies Attend Health and Safety and Behavior Management Committee Meetings Conduct Quarterly Health and Safety Drills Schedule: Monday – Friday 6am-6pm; varied schedules and weekend/holidays as needed Preferences: Experience as a team lead or supervisor. Experience coordinating various schedules to ensure coverage. Experience maintaining vehicle reports, inspections, logs, etc. Experience working with Behavioral Health or Developmental Services clients. Experience working with multiple Microsoft Office applications. Experience with driver safety practices and protocols. Experience monitoring and/or documenting BH/DS client behaviors. Experience as a professional driver. Experience with Electronic Health Records (EHR) The City offers a generous benefits package , which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave. Additional requirements: DMV Transcript: Yes CDL: No Drug & Alcohol Clearinghouse: No CPS Check: Yes Physical: Yes Respirator: No Psychological Screening: No Polygraph: No At Will: No Minimum Requirements : Minimum Qualifications: Requires a High School Diploma or GED and one (1) year of direct client care or customer service-related experience. Must have a current and valid driver’s license. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends,…

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