Sr Sales and Operations Coordinator

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026. In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards. Job Purpose At Herc Rentals, our success is built on teamwork, customer commitment, and operational excellence. We are currently seeking a highly organized and proactive Senior Sales & Operations Coordinator to join our growing Fort Saskatchewan, Alberta team. This is a key branch position responsible for coordinating equipment availability, logistics, inventory accuracy, and communication between customers, sales representatives, transportation providers, and branch teams. This role is ideal for an operations-minded professional who thrives in a fast-paced environment, enjoys solving problems, coordinating multiple priorities, and working collaboratively to keep the business moving forward. Schedule: Monday - Friday 8 am - 5 pm with ability to be on a on call rotation. What you will do... As a Senior Sales & Operations Coordinator, you will play a critical role in ensuring equipment is available when and where our customers need it. Your responsibilities will include: Coordinating equipment availability and fleet utilization to support customer rental needs. Working closely with branch personnel and other Herc Rentals locations to source, transfer, and exchange equipment. Collaborating with Transportation providers and drivers to schedule and track equipment movements. Providing accurate equipment availability and operational information to support contract creation and customer quotes. Maintaining equipment inventory records and supporting purchasing and administrative processes. Responding to customer inquiries via phone and email while delivering exceptional customer service. Utilizing RentalMan and other business systems to manage equipment availability, customer information, and operational activities. Supporting operational planning to maximize efficiency and minimize downtime. Building strong working relationships with internal teams, customers, vendors, and transportation partners. Identifying and resolving operational challenges with a sense of urgency and professionalism. Participating in an on-call rotation to support branch operations and customer requirements as needed. Requirements We're seeking someone who is highly organized, technology-savvy, and enjoys working in a collaborative team environment. Experience in equipment rental, construction, industrial services, transportation, logistics, or a related industry. Previous experience with fleet coordination, dispatching, operations support, equipment scheduling, or inventory management. Experience using RentalMan is considered a strong asset. Experience with Oracle or other ERP systems is an asset. Strong computer skills and ability to learn new systems quickly. Excellent verbal and written communication skills. Exceptional organizational and multitasking abilities. Strong problem-solving and decision-making skills. Ability to work effectively in a fast-paced, high-volume environment. Professional, mature, and customer-foc…

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