Shared Services Professional, Central Business Services

Job Type: Permanent Work Model: Hybrid Reference code: 135451 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Learn from deep subject matter experts through mentoring and on the job coaching - What will your typical day look like? The Administrative Services team provides internal administrative support to the business through MySupport (ServiceNow) and shared mailbox requests. The role includes procurement with privileged vendors for Deloitte branded items (swag), purchase orders, vendor relationship, calculations and reconciliation reports and file repository management. Other responsibilities could also include, transcription services, creating surveys through Qualtrics, basic internet research, PDF document assistance, client Relationship Management (CRM) database update, Word and PowerPoint document edits and Visio. Your main responsibilities will include producing quality work in a fast-paced environment, meeting deadlines and client expectations and collaborating and communicating directly with internal clients and external vendors. About the team Part of Central Business Services specifically within our Executive Support Services, the Administrative Shared Services team is foundational to the success of the firm as it relates to quality client service delivery. The role of the Administrative Shared Services Professional is to complete incoming internal client service requests through a shared services model. In order to provide seamless client delivery, the Administrative Shared Services Professional will action assigned service requests aligned to the competency centre that they support. Enough about us, let’s talk about you Due to the nature of the role having interactions with National & Global clients, English is required for this position. You bring the following must-have skills and experience: Minimum 3 years experience in a professional, fast-paced and deadline-driven environment. Advanced level knowledge in Fiori/SAP, Ariba, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, MSTeams, Adobe. Exceptional commitment to client service responding to requests in a timely and proactive manner with a demonstrated ability to multi-task and a strong attention to detail. Ability to collaborate and build relationships with vendors, clients and colleagues at all levels. Flexibility to meet coverage requirements that could start as early as 7:30 am and finish as late as 6 pm given the support is provided nationally. Overtime may occasionally be required. Total Rewards The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our peopl…

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