Senior Manager – Head of Procurement Center of Excellence

The Senior Manager – Head of Procurement Center of Excellence (COE) provides strategic leadership for Enterprise Procurement's governance, digital procurement, analytics, process excellence, vendor management governance, and organizational capability functions. The role is responsible for developing the standards, methodologies, technologies, policies, vendor management framework, and performance frameworks that enable Procurement to operate as a modern, data-driven, and digitally enabled, and supplier focused enterprise function. Working collaboratively with Category Management, Procurement Operations Hub, Finance, Legal, Compliance, IT, and business stakeholders, the Head of Procurement COE establishes enterprise procurement and vendor management governance, develops procurement capabilities, advances digital transformation, and delivers actionable market and spend intelligence that improves procurement performance, stakeholder experience, vendor relationships, risk management and enterprise value. As a key member of the Procurement Leadership Team, the role drives continuous improvement, organizational maturity, AI-enabled procurement capabilities, center-led vendor management enablement, and enterprise procurement transformation in support of Healthfirst's strategic objectives. Duties & Responsibilities Procurement Strategy, Governance & Capability Development Develop and execute the Procurement Center of Excellence strategy aligned with Enterprise Procurement and corporate objectives. Establish enterprise procurement governance, policies, operating standards, methodologies, templates, and best practices that promote consistency, compliance, and operational excellence. Develop enterprise procurement capability roadmaps supporting organizational maturity, scalability, and long-term value creation. Define procurement and vendor management performance measures, governance frameworks, maturity assessments, and operating metrics to continuously improve procurement effectiveness and supplier value realization. Lead enterprise procurement communications, change management, and capability development initiatives. Digital Procurement & Procurement Transformation Lead the enterprise digital procurement roadmap, partnering with IT and business stakeholders to advance procurement technologies and automation. Drive implementation and adoption of AI-enabled procurement capabilities, workflow automation, digital procurement platforms, and intelligent decision support. Partner with Procurement Operations Hub to optimize Source-to-Pay processes through automation, standardization, and digital enablement. Evaluate emerging procurement technologies, AI capabilities, and market innovations that improve procurement performance and stakeholder experience. Champion digital adoption across the Procurement organization through training, governance, and continuous improvement. Procurement Intelligence & Analytics Establish enterprise procurement analytics, reporting, and market intelligence capabilities supporting Category Management, Procurement Operations, and executive leadership. Lead development of spend analytics, savings reporting, supplier intelligence, executive dashboards, category insights, and procurement performance reporting. Utilize AI-enabled analytics, predictive insights, benchmarking, and market intelligence to improve procurement decision-making and enterprise planning. Establish enterprise data governance standards supporting procurement reporting accuracy, consistency, and transparency. Deliver executive reporting that measures procurement and vendor performance, value realization, compliance, and organizational maturity. Vendor Management Governance & Supplier Performance Establish and maintain center-led vendor management standards, operating model, governance forums, policies, playbooks, and templates in partnership with Category Management, Procurement Operations Hub, Legal, Compliance, Risk, IT, and business owners.…

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