Senior Director, Strategic Sourcing
Direct TravelThis position is a key leadership role that leads the planning efforts guiding the development of Program Sourcing and Proposal Development for current and prospective clients. This role leverages Creative Group's brand assets, utilizing the iLab as applicable. The Senior Director, Strategic Sourcing is responsible for leading a team that creates innovative program proposals in partnership with Account Executives with the goal of supporting client objectives and helping to gain new business opportunities. Critically, this role is charged with building the infrastructure — tools, systems, platforms, and skilled teams — that will elevate the department's capabilities in design, proposal development, and technology-driven efficiency. This includes championing the adoption of creative platforms (e.g., Canva, Adobe Creative Suite), driving automation and advanced usage of Cvent tools, implementing a budgeting platform for the team, and establishing a centralized digital asset library. The Senior Director not only implements these systems but ensures the team is trained, proficient, and continuously upskilled to leverage them effectively. In addition, this individual consults on resource assignments, ensures delivery of high-quality services to our clients and a balanced workload for the team. In performing these primary duties, the position exercises discretion and independent judgment which directly impacts employee retention, customer engagement, industry relations, and retention. This role focuses on operational effectiveness, improvements, and team efficiencies to manage costs. The ideal leader is highly strategic and technologically savvy, with strong business acumen and a high degree of emotional intelligence — leading with process while building the systems and people needed to scale. This individual takes full ownership and accountability for outcomes, thrives in a transformational, change-oriented environment, and is equally comfortable operating within a shared-ownership model where success is achieved through collaboration across teams and functions. Essential Functions: Team Building & Leadership Excellence Must exhibit behaviors aligned with the organization's Vision, Mission, and Values. Recruit, develop, and retain a high-performing team by attracting top talent, providing continuous professional development, and creating growth opportunities that build competency in sourcing, design, proposal craft, and adopted technology platforms. Lead, mentor, and inspire the team to achieve excellence across all aspects of sourcing — serving as the primary coach on key opportunities, design thinking, proposal storytelling, and technology-enabled workflows. Foster a collaborative, inclusive departmental culture that embraces creativity, idea sharing, and cross-departmental interconnectedness — actively eliminating "us vs. them" narratives in favor of a "we" mindset. Optimize resources for efficiency and productivity by matching skillsets to client needs; oversee proposal quality checks and monitor sold programs through transfer to the Customer Experience team. Assess team performance consistently — delivering timely coaching, tracking results, partnering with relevant departments on training needs, and initiating corrective actions to close gaps. Recommend discipline and termination, if needed. Develop and execute a technology & skills enablement roadmap for the team, identifying competency gaps in tools, design, and proposal craft and building structured training plans to close them. Champion a culture of continuous learning, ensuring every team member achieves proficiency in adopted platforms (Canva, Adobe Suite, Cvent advanced features, budgeting tools) through onboarding programs, certifications, and ongoing skill assessments. Establish clear competency benchmarks for design, proposal development, and technology usage; track progress and celebrate mastery. Leadership Attributes & Mindset Le…