Operations Manager - NAND

Company Summary: illumynt provides comprehensive IT asset management services for organizations and corporations. In this business line, we provide value-added services including logistics management, equipment refurbishment, data erasure, product remarketing, sales, revenue sharing, and reporting for our clients. We are headquartered in Burlington, MA with business operations around the world, including Asia, India, Europe, and Latin America. illumynt is also engaged in the business of wholesale distribution of technology equipment including computers, computer components and peripherals, networking and telecommunications hardware, and other electronic products. We obtain supply on consignment and through direct purchase from end users, large manufacturers (OEM’s), and distributors who find themselves with excess inventory. We re-sell those products to end users, other OEM’s, distributors, resellers, and brokers worldwide. Position Summary: The Operations Manager is responsible for overseeing daily operational activities while driving efficiency, quality, safety, and employee performance. This position combines hands-on operational leadership with process engineering and continuous improvement responsibilities. The Operations Manager will lead teams involved in testing, chip harvesting, material handling, and related production activities while identifying opportunities to improve processes, reduce waste, increase throughput, and maintain consistent quality standards. The ideal candidate is a hands-on leader who can effectively manage people while also analyzing processes, developing solutions, implementing improvements, and creating clear Standard Operating Procedures (SOPs). Responsibilities will include but not be limited to: Process Engineering & Improvement Analyze existing operational processes to identify opportunities for improved efficiency, quality, safety, and throughput. Lead and participate in process improvement projects from identification through implementation. Develop, test, and implement improved processes, workflows, tools, and procedures. Use operational data and performance metrics to identify root causes of recurring issues. Apply structured problem-solving and continuous-improvement methodologies to eliminate waste, reduce errors, and improve productivity. Work cross-functionally with Operations, Engineering, Quality, Inventory, and other departments to implement process improvements. Monitor results following process changes to ensure improvements are sustained. Identify opportunities for automation, standardization, and improved material flow where appropriate. SOP Development & Documentation Create, update, and maintain Standard Operating Procedures (SOPs), work instructions, and process documentation. Translate complex operational processes into clear, concise, and easy-to-follow instructions. Ensure SOPs accurately reflect current processes and operational requirements. Partner with employees and subject-matter experts to identify gaps in existing procedures. Train employees in new and revised SOPs and verify understanding and compliance. Maintain appropriate documentation and revision control for operational procedures. Testing & Chip Harvesting Oversee and support operational activities related to testing and chip harvesting. Ensure testing and harvesting processes are performed consistently and according to established procedures. Monitor process performance, quality, yield, and throughput. Identify and address process issues that may affect testing accuracy, chip recovery, product quality, or productivity. Work with technical and engineering personnel to troubleshoot process issues and implement corrective actions. Ensure proper handling, identification, tracking, and disposition of materials throughout the process. Support development and improvement of testing and harvesting procedures, tools, and workflows. Maintain a strong focus on product integrity, quality, safety, and proce…

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