LCS Contract Manager
MetsoOur world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources. Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration. This is your opportunity to make an impact and rise above the possible. Job posting end date: 11/27/2026 Introduction We are looking for a Contract Manager to join our Commercial Support / Market Area Services team. In this role, you will manage customer contracts and execute service and delivery projects across the full project lifecycle, including inventory consignment programs, product upgrades, field service events, and long-term service agreements. You will play a key role in ensuring projects are delivered safely, on time, within budget, and in accordance with customer and contractual expectations. You will report to the Manager, Commercial Support Group. This role is based in Montreal, Quebec, with hybrid working options available. This role includes approximately 25% travel, both domestically and internationally, to support customer sites and project execution. Team you will belong to You will join a team of contract and project management professionals focused on delivering reliable service execution and exceptional customer experiences across Metso’s service portfolio. Our team plays a critical role in ensuring contract compliance, operational excellence, and continuous improvement, with a shared focus on successfully executing Life Cycle Services contracts, long-term service agreements, inventory consignment programs, and major service and upgrade projects. We collaborate closely with Sales Account Managers, Proposal teams, Field Service, Supply Chain, Finance, SAP support teams, customers, and suppliers. Team members are located across various market area locations, and our ways of working emphasize accountability, proactive communication, collaboration, and continuous improvement. What you'll do Manage Metso-owned inventory (MOI) parts and service contracts in accordance with established processes, tools, and policies. Execute projects from initiation through closeout while meeting safety, quality, schedule, and budget objectives. Serve as the primary customer contact for contract execution and delivery-related matters. Perform SAP activities including project setup, purchasing, inventory management, invoicing, cost control, and project closeout. Lead internal and external project kick-off meetings to align stakeholders on objectives and contractual requirements. Coordinate and engage internal and external stakeholders through structured communication and project meetings. Maintain project documentation, including risk registers, change logs, inspection reports, and lessons learned. Support continuous improvement initiatives and provide operational feedback to key stakeholders. What you'll bring Experience in contract management, project management, or service delivery within industrial, mining, manufacturing, or related environments. Strong communication skills and the ability to work effectively with customers, suppliers, and cross-functional teams. Proficiency with SAP, particularly within Materials Management (MM) and Production Planning (PP) modules. Working knowledge of commercial agreements and contract terms. Strong organizational skills, attention to detail, and a proactive problem-solving mindset. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Demonstrate…