Hydraulic Inside Sales & Counter Specialist (Sales, Inventory & Marketing)

About Us Industrial Hydraulics and Machines Inc. is a leading provider of high-quality hydraulic sales, custom machining, and fluid power solutions. We pride ourselves on top-notch customer service, deep technical expertise, and custom problem-solving. We are looking for an energetic, multi-talented Hydraulic Inside Sales & Counter Specialist who brings a passion for technical customer service, structured inventory control, and proactive marketing initiatives to help grow our brand. Position Overview Have strong mechanical aptitude, exceptional customer skills, and a passion for marketing and business growth? In this versatile hybrid role, you will be the main point of contact at our sales counter, manage inventory, and drive local brand awareness through marketing campaigns, digital promotion, and social media management. Key Responsibilities 1. Marketing & Brand Promotion Campaign Strategy: Plan and execute local marketing initiatives, seasonal counter promotions, and feature spotlights for high-demand inventory. Content Creation & Social Media: Manage business social media channels (LinkedIn, Facebook, Etc.) by creating engaging content—such as product videos, shop spotlights, technical tips, and customer success stories. Marketing Collateral & Outreach: Assist in drafting promotional flyers, digital ads, email newsletters, and materials for trade shows, local farm/industrial expos, and open houses. Market Insights: Track promotional success and gather customer feedback at the counter to inform future marketing strategies. 2. Inside Sales & Counter Operations Greet walk-in customers, diagnose fluid power needs, and recommend appropriate hydraulic components (hoses, fittings, pumps, valves, cylinders, etc.). Process walk-in, phone, and email quotes, sales orders, and returns promptly and accurately. Build hose assemblies and assist customers with technical troubleshooting at the counter. Cultivate consultative relationships with agricultural, industrial, and mobile equipment clients. 3. Inventory & Warehouse Management Monitor, organize, and maintain accurate stock levels for counter inventory and warehouse storage. Perform regular cycle counts, manage reorder points, and reconcile stock discrepancies. Receive, inspect, and restock incoming shipments, keeping the showroom clean and well-merchandised. Qualifications & Skills Customer Focus: Excellent interpersonal, verbal, and written communication skills. Technical Knowledge & Experience: Any knowledge of hydraulics, fluid power, industrial supplies, or automotive counter sales with working knowledge of hoses, fittings, and threads would be a definite asset. Marketing & Communications: Proven experience or strong aptitude in promotional strategy, marketing campaigns, content creation, and business social media management. Inventory Control: Hands-on experience with inventory management software, stock replenishment, and cycle counting. Tools & Software: Familiarity with MS Office, graphic design/content tools (e.g., Canva, Adobe Express), and social media platforms. Physical Capability: Ability to lift up to [e.g., 50 lbs] and work on your feet in a shop/counter environment. Valid Driver’s License What We Offer Competitive wage Health spending account Paid Time Off (PTO) and paid holidays Retirement savings/plan options Ongoing technical product training and professional growth How to Apply If you bring a mix of technical know-how, strong inventory habits, and a creative eye for marketing and brand growth, we want to hear from you! Send your resume and any marketing samples/links to info@ihmi.ca with the subject line "Inside Sales & Marketing - [Your Name]" or apply directly on Indeed. Pay: From $23.00 per hour Expected hours: 44.0 per week Benefits: Disability insurance Life insurance On-site parking Paid time off RRSP match Work Location: In person

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