Eye Care Clinical/Surgical Supervisor

Eye Care Clinical/Surgical Supervisor Hiring Manager: Director of Clinical Operations Hourly Rate/Salary Range: $70,000-$85,000 Type: Full-time, Exempt Location: Onsite – Moses Lake, WA Travel: None About the Job iOR Partners is hiring an Ophthalmic Clinical Operations Supervisor to lead day-to-day clinical and surgical operations for our office-based ophthalmic surgery program in Moses Lake. You'll work side by side with our physicians and clinical staff to keep surgical schedules on track, patients prepared, and the site compliant and survey-ready every day. Our office-based surgery (OBS) model brings ophthalmic procedures out of the hospital and into a dedicated surgical suite within the practice, and this role is responsible for keeping that environment safe, efficient, and fully compliant. We're looking for an experienced ophthalmic professional — a COA, COT, COMT, or CO-OSC, or an ophthalmic practice administrator — who knows how an eye practice runs and is ready to take on additional leadership. You should be comfortable interfacing directly with physicians, building trust quickly, and keeping a lot of moving pieces on track without losing sight of the details. In this role, you'll own accreditation readiness and regulatory compliance at the site, supervise and coordinate clinical staff, and serve as the on-site link between our physicians and iOR's RCM, accreditation, compliance, and materials management teams. Responsibilities Lead day-to-day ophthalmic surgical operations, including surgical scheduling, workflow coordination, and patient flow Serve as the primary on-site point of contact for physicians, keeping surgical schedules organized and communication running smoothly Drive efficiency across surgical schedules to maximize throughput and minimize downtime Serve as the site lead for the office-based surgery program, making sure each surgery day is planned, staffed, and ready to run on schedule Partner with iOR's clinical and accreditation teams to put OBS policies, infection prevention standards, and patient safety protocols into practice at the site Maintain OBS patient safety protocols, including sedation and monitoring procedures as applicable, emergency equipment checks, and staff emergency drills Oversee pre-surgical diagnostics, patient workups, and coordination of ophthalmic testing (e.g., biometry, topography, OCT, visual fields) Ensure alignment between clinical findings and surgical planning to support readiness and outcomes Supervise, schedule, and train clinical and surgical staff, including staffing coordination and coverage planning, based on site model (dedicated surgical team vs. shared clinic staff; scope to be finalized) Maintain continuous accreditation readiness (QUAD A/AAAASF, TJC as applicable), including mock surveys, policy and procedure upkeep, and survey preparation in partnership with iOR's accreditation team Ensure compliance with OSHA, HIPAA, and all applicable state and federal regulations, including infection prevention, sterilization, and medication management requirements Ensure accurate, complete, and timely documentation across all surgical cases and maintain compliance within EHR systems Lead quality improvement activities, including tracking quality indicators, conducting chart audits, reporting incidents, and implementing corrective action plans Maintain staff training, competency, and credentialing records to meet accreditation and regulatory requirements Partner with iSupply (materials management) to support inventory management, vendor coordination, and cost efficiency Collaborate with the RCM team to support alignment between clinical operations, documentation, and reimbursement workflows Serve as an on-site liaison coordinating across iOR teams including RCM, accreditation, compliance, and materials management Support optometric outreach efforts in coordination with the Provider Relations Manager (PRM) – Optometric Growth Build and maintain relati…

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