Business Administraton Lead

The opportunity The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the role focuses on identifying process improvement opportunities, enhancing operational efficiency, and implementing strategic initiatives that support organizational performance and long-term growth. The role Operations Management: Lead and coordinate daily office operations, administrative processes, and project workflows to ensure efficiency, consistency, and operational excellence. Team Leadership: Provide guidance and support to administrative staff, prioritize and coordinate workloads, and foster effective communication across departments. Financial Administration & Reporting: Monitor budgets, track financial performance, prepare business reports, and analyze key metrics to support informed decision-making. Business Analytics: Generate, review, and interpret operational and financial reports, providing insights that support management strategies and business objectives. Customer Billing & Revenue Management: Manage customer invoicing processes, including distribution via mail, email, or customer portals, while ensuring accuracy and timely billing. Job Costing & Revenue Review: Maintain accountability for job costing, revenue tracking, and compliance with customer requirements, ensuring all billable charges are accurately captured. Customer Onboarding Support: Serve as a primary point of contact for new customers and collaborate with Finance to coordinate customer setup and required documentation. Accounts Receivable Support: Partner with the Accounts Receivable team to assist with collections and resolve customer account inquiries as needed. Work-in-Progress (WIP) Management: Conduct regular reviews of WIP reports to ensure accuracy and provide meaningful data for weekly management reporting. Payroll & ERP Administration: Support time entry and data management within NorthPoint's ERP system for payroll processing and job costing purposes. Vendor Management: Assist with vendor onboarding, invoice processing, information gathering, and communication with Accounts Payable to maintain strong supplier relationships. Procurement & Inventory Control: Support purchase order administration, inventory management, and expense tracking, ensuring accurate allocation of costs and GL coding. Employee Expense Administration: Review, code, and process employee expense submissions in accordance with company policies. Financial Performance Support: Partner with the General Manager to review financial performance, ensuring revenues, margins, indirect costs, and other key financial indicators are accurately captured and analyzed. Administrative Support: Provide general administrative assistance as required, including telephone coverage, reception duties, mail and courier coordination, visitor support, and office supply management. Additional Responsibilities: Perform other administrative and operational duties as assigned to support branch and organizational objectives. The candidate Education: Diploma or degree in Business Administration, Accounting, Finance, or a related field. Professional Experience: Minimum of 3-5 years of experience in an administrative or business support role, preferably within a full-cycle accounting environment. Financial Acumen: Strong background in accounting administration, including knowledge of debits and credits, general ledger (G/L) management, job costing principles, and the ability to interpret and analyze profit and loss (P&L) statements. Technical Proficiency: Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. Experience working with ERP systems, preferably Traverse, is considered a strong asset. Analytical Skills: Detail-oriented with strong organizational, analytical, and problem-solving abilities, capable of managing multiple priorities in a fast-paced envir…

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