Associate Director, Planning & Delivery

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description The Associate Director, Planning & Delivery is responsible for developing and managing integrated Business Technology Solutions (BTS) demand, resource capacity, and portfolio planning processes that align technology investments and resources with business priorities. This role provides visibility into BTS demand, workforce capacity and skills, portfolio performance, and delivery risks to enable effective prioritization, resource allocation, workforce planning, and execution. Responsibilities: Lead IT Demand Planning. Establish and manage a standardized process for capturing, evaluating, forecasting, and prioritizing technology demand across projects, products, and operational initiatives. Lead Resource & Capacity Planning. Develop a forward-looking view of workforce capacity and availability across employees and external resources and align available capacity with planned technology demand. Establish Knowledge Management Capabilities. Lead the development, embedment, and ongoing enrichment of Knowledge Management processes and tools. Lead Portfolio Planning & Prioritization . Manage the IT portfolio planning process, ensuring proposed and active initiatives are evaluated against strategic priorities, resource requirements, dependencies, capacity, and business value. Establish Delivery Governance & Standards. Develop and maintain consistent portfolio and project governance, including planning standards, stage gates, status reporting, risk and issue management, and escalation processes. Monitor Portfolio Performance . Provide visibility into portfolio health, milestones, dependencies, risks, resource constraints, and delivery performance, proactively identifying areas requiring leadership attention. Enable Resource & Workforce Decisions . Translate demand and capacity gaps into recommendations for resource allocation, hiring contractors, external partners, redeployment, and employee development. Lead Planning, Reporting & Analytics. Develop dashboards, forecasts, KPIs, and scenario analyses covering portfolio performance, demand, capacity, utilization, skills, and resource gaps. Facilitate IT Planning & Governance. Lead recurring portfolio, demand, and capacity reviews with IT leadership, driving decisions and accountability related to priorities, resources, risks, and delivery. Qualifications Required: Bachelor’s Degree in Information Technology, Business Administration, Operations, Human Resources, or related field with 9 years of experience; OR Master’s Degree with 8 years of experience; OR PhD with 4 years of experience. Respective years of progressive experience in IT portfolio management, PMO, resource/workforce planning, technology planning, or related disciplines. 3+ years of people leadership, team leadership, or equivalent experience leading others through complex initiatives. Experience with portfolio and project governance, demand management, resource planning, or capacity planning. Experience translating projects, product, and operational demand into resource and capability requirements. Experience developing portfolio reporting and providing insights into technology leadership. Demonstrated experience partnering across IT and with functions such as Finance, Human Resources, Procurement, or business organizations. Strong understanding of demand management, capacity planning, resource management, and workforce planning concepts. Strong analytical skills, inclu…

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