WER Inventory Manager
Whim Hospitality LtdInventory Control & Accuracy Maintain accurate inventory records using Point of Rental software and other approved tracking tools. Conduct routine cycle counts and physical inventory audits; reconcile records and investigate discrepancies, shortages, and overbookings. Monitor inventory availability and upcoming rental demand, identifying potential shortages or conflicts well in advance of scheduled events. Establish and maintain inventory control procedures, item identification, labeling, documentation, and accountability standards. Monitor inventory adjustments and ensure corrections are appropriately documented and approved. Equipment Management Track damaged, missing, lost, obsolete, retired, and out-of-service rental equipment; update inventory status promptly. Coordinate equipment repairs, replacements, and disposal, documenting the status and disposition of affected items. Monitor equipment utilization and recommend inventory purchases or replenishment based on demand and business needs. Ensure new inventory is properly received, inspected, labeled, and entered into Point of Rental or the applicable inventory system. Work with warehouse teams to maintain proper equipment storage, organization, and movement throughout receiving, staging, delivery, return, inspection, repair, and retirement. Operational Coordination Collaborate with Sales, Warehouse, Tent, and Dispatch departments to confirm inventory availability and support customer orders. Identify potential equipment shortages and order conflicts early enough for teams to plan and respond. Coordinate subrentals when necessary and with appropriate approval. Assist with improving warehouse processes, inventory movement, and visibility across warehouse and field operations. Develop and maintain procedures to reduce equipment loss, damage, inventory errors, and other preventable operational issues. Train and support employees on inventory procedures, tracking tools, documentation standards, and proper handling of company assets. Reporting & Accountability Prepare regular reports on inventory accuracy, shortages, overbookings, damage, loss, equipment utilization, and inventory discrepancies. Investigate recurring inventory discrepancies and recommend corrective actions to prevent repeat issues. Maintain clear documentation of inventory adjustments, losses, damage, and corrective actions. Support capital expenditure planning and equipment purchasing decisions with accurate inventory data, utilization information, and demand trends. 3–5 years of inventory management or related operational experience. Event rental industry experience strongly preferred; equipment rental or similar asset-intensive operations experience is relevant. Experience with Point of Rental or similar inventory management software preferred. Experience with inventory audits, equipment tracking, receiving, and warehouse operations. Strong organizational, analytical, and problem-solving skills, with close attention to detail. Ability to coordinate across multiple departments and manage competing priorities in a deadline-driven environment. Strong communication skills and the ability to follow through on issues until resolved. Ability to work in a warehouse environment and safely inspect or handle rental equipment as required. KEY PERFORMANCE INDICATORS (KPIs) Inventory accuracy percentage. Inventory shortages and overbookings. Missing and damaged equipment. Inventory adjustments and discrepancies. Equipment utilization. Cycle count completion and accuracy. Reduction in unnecessary subrentals. POSITION EXPECTATIONS The Inventory Manager is expected to take ownership of inventory accuracy and accountability throughout the company. Success requires a proactive approach to identifying potential shortages, improving inventory processes, maintaining reliable records, and ensuring Operations and Sales teams have accurate information to execute customer orders successfully. The role is also expected to provid…