Warehouse Supervisor at PRA Group Canada

Elevate your career with PRA Group Canada as a Warehouse Supervisor. Enjoy a full-time role focused on negotiation, compliance, and superior customer service within a supportive work environment. In this key supervisory role reporting to the Regional Director of Quebec Operations, you will manage inbound and outbound calls related to consumer files.
Your responsibilities revolve around negotiatin
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g repayment solutions, guiding customers through credit processes, and ensuring compliance with company policies. You’ll also effectively manage records while achieving monthly performance targets for revenue and customer satisfaction. Key Responsibilities:
• Negotiate repayment solutions through automated and manual calls
• Offer tailored credit solutions for existing customers
• Handle sensitive situations with professionalism
• Verify and update customer account information
• Meet established revenue and performance targets monthly Requirements:
• Sales or collection experience required
• High school diploma; post-secondary preferred
• French language skills are mandatory
• Excellent communication and negotiation skills
• Computer literacy and flexibility in working hours Take on a vital role to drive customer success and showcase your negotiation expertise at PRA Group Canada.

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