Warehouse Supervisor

COMPANY: Crosby Hops (CH) is a family-owned hop merchant and processor based in Woodburn, Oregon. Our core values of sustainability, quality, community, and innovation drive our vision and processes. We work symbiotically with our own generational hop farm, and a group of select third party hop growers to consistently source world-class hops and deliver our promise of best-in-class customer experience. Our high-performance culture matches well with highly motivated, focused, and vision-oriented individuals with a passion for continuous improvement and excellence. We are a growth-oriented company with opportunities for both personal and career development for the right people. LOCATION: Woodburn, Oregon DESCRIPTION: As a member of the Operations Department, the ideal candidate is a highly motivated, hands-on leader who brings a sense of urgency and a commitment to getting the job done right. The Warehouse Supervisor will lead the warehouse team, drive productivity, maintain accountability, and ensure customer orders are fulfilled accurately and on time. This is a working supervisor position: the successful candidate will spend significant time on the warehouse floor, actively directing operations, working alongside employees, and taking ownership of daily results. The ideal candidate is a confident, proactive leader who anticipates challenges, solves problems independently, and creates a positive, productive environment with clear expectations and consistent follow-through. Fluency in both English and Spanish is required. REPORTING RELATIONSHIP: This position reports to the Director of Operations RESPONSIBILITIES: Warehouse Operations & Order Fulfillment Oversee daily warehouse operations, including picking, packing, shipping, receiving, inventory movement, and warehouse organization. Take full ownership of daily warehouse execution, ensuring orders are accurate and on time, employees remain productive, daily priorities are completed, and unfinished work is promptly addressed or escalated. Manage and prioritize the orders queue, ensuring orders are organized, processed efficiently, and coordinated for accurate, on-time shipment. Coordinate parcel, LTL, and freight shipments, including carrier pickups, documentation, and shipping deadlines. Receive incoming shipments, verify quantities and product accuracy against receiving documentation, and ensure items are properly recorded, labeled, and stored. Actively participate in warehouse work as needed, including order fulfillment, forklift operations, loading, unloading, and material handling. Identify and resolve operational bottlenecks before they impact customers. Communicate proactively with Customer Success, Production, and Inventory/Planning regarding order status, delays, and operational needs. Maintain inventory accuracy through proper product handling, location management, documentation, and cycle-count participation. Ensure correct product, lot, quantity, packaging, and labeling during order fulfillment. Investigate warehouse-related shipping errors, identify root causes, and implement corrective actions. Ensure compliance with company quality standards, food safety requirements, and established operating procedures. Maintain a clean, organized, safe, and efficient warehouse environment. Enforce safe equipment operation, forklift procedures, and workplace safety standards. Team Leadership Supervise, train, coach, and develop warehouse employees. Hold team members accountable: Address performance concerns promptly through direct feedback, coaching, and appropriate corrective action. Communicate clear expectations, assignments, and priorities in both English and Spanish. Monitor performance against established KPIs and communicate results to leadership. Foster a culture of teamwork, respect, urgency, accountability, and continuous improvement. Operational Planning Plan daily work assignments and allocate labor based on shipping demands, receiving activity, and operational pri…

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