Warehouse Operations Manager
Small Lot WineIn a nutshell Small Lot Wine & Spirits is a rapidly growing wine and spirits importer and distributor. We import wine and spirits from 6 countries, have a portfolio of over 1000 distinct products, and distribute to over 1,500 liquor stores and restaurants in 3 states. In 2011, we were founded on a mission to bring family-owned, craft wine and spirits to every table—whether you’re looking to spend $10 or $100. Smooth operations are a core value for us, and our employees are the foundation on which we are built. We are focused on creating a frictionless experience for our customers from the moment they place an order to when the product lands on their floor. That’s where you come in! We are looking for a hardworking, fun, and responsible Warehouse Operations Manager to help us take over the (wine) world! Just kidding…kind of ;) This is a hands-on leadership role overseeing warehouse and delivery operations across St. Paul, Fargo, Sioux Falls, and our remote Duluth driver. Based primarily in our St. Paul warehouse and reporting directly to the COO, you’ll lead warehouse staff and drivers, maintain inventory accuracy, keep deliveries running smoothly, and ensure our fleet is ready for the road. The role does include some travel to Fargo or Sioux Falls. You’ll own the physical flow of product from receiving and put-away through transfers, picking, loading, and final customer delivery. You’ll work closely with Supply Chain team on incoming product and transfers, and with the COO on routing, staffing, and operational decisions. We’re a small company, and proud of it! Being here means you’ll have regular conversations with executive leadership and that your opinion matters. Do you see something that can be improved? We’re all ears. As our company grows, how you fit into the puzzle can change as your career grows with us. At Small Lot, we believe that a diverse team is an innovative team and something worth celebrating. A range of perspectives and backgrounds creates a stronger and more creative work environment—not to mention more fun. We’re committed to equality and inclusivity across race, gender, age, religion, identity, and experience. You’ll succeed with flying colors if you are strong in the following: Hands-on team leadership and accountability Warehouse organization and inventory accuracy Daily planning, prioritization, and follow-through Systems fluency and attention to detail Clear communication across teams and locations Practical problem-solving under time pressure Safety, fleet care, and customer service You will also excel if you… Enjoy being on the warehouse floor and leading by example. Like turning recurring problems into clear, repeatable processes. Can keep the morning operation moving while addressing unexpected issues. Are comfortable coaching employees and having direct conversations about performance. Take ownership of accurate inventory, reliable deliveries, and well-maintained equipment. Can support remote employees while maintaining consistent standards across locations. Thrive in an environment where accountability is clear and impact is measurable. If you were here last week, here’s what you might have done Led the morning warehouse operation, ensuring orders were picked accurately, vehicles were loaded correctly, and drivers were ready to depart on schedule. Oversaw receiving and put-away, verified quantities against documentation, and investigated inventory discrepancies. Coordinated with the Inventory Lead on cycle counts, inventory adjustments, and follow-up on recurring variances. Ensured warehouse transfers were shipped, received, and put away accurately, with physical inventory matching system records. Supported a driver through a delivery issue and coordinated a resolution with the COO and sales team. Managed will-call orders, sample requests, and physical returns to ensure products were handled and accounted…