Warehouse Operations

Warehouse Operations Location: Richmond Hill, Ontario Employment Type: Full-Time Salary: $50,000–$60,000 per year About EZBike Canada EZBike Canada is a growing electric bike retailer with locations across Ontario and Quebec. We are looking for a hands-on, organized Warehouse Manager to take ownership of our Richmond Hill warehouse operations and help keep our inventory, shipping, receiving, and service workflows running smoothly. This is a great opportunity for someone who wants more ownership than they would typically get in a large distribution centre. You will have a direct impact on how our warehouse operates and will work closely with our retail, sales, service, and management teams. What You'll Do - Warehouse Operations Take ownership of the day-to-day operation of the Richmond Hill warehouse. Coordinate receiving, put-away, picking, packing, shipping, and inventory movements. Maintain an organized, safe, and efficient warehouse environment. Ensure incoming inventory is accurately received, inspected, and recorded. Coordinate the movement of bikes, batteries, parts, accessories, and other inventory between locations. Monitor inventory levels and identify discrepancies, damaged products, or missing items. Maintain accurate inventory records and support regular inventory counts. Establish and improve warehouse processes as the business grows. Shipping & Logistics Coordinate daily outbound shipments using carriers such as Loomis, Canpar, Purolator, and Day & Ross. Prepare and verify shipping documentation, labels, and orders. Monitor shipments and proactively follow up on delays, damages, or delivery issues. Work with our customer service and retail teams to resolve shipping issues efficiently. Take ownership of shipping problems from identification through resolution. Coordinate transfers and shipments between our warehouse and retail locations. Inventory & Systems Maintain accurate inventory information in Shopify and internal systems. Process inventory adjustments and investigate discrepancies. Track serial numbers and other relevant product information. Help maintain accurate records for warranty, service, returns, and replacement parts. Use shipping and warehouse software to manage day-to-day operations. Team & Cross-Department Coordination Work closely with management, retail, sales, service, and customer experience teams. Coordinate priorities when multiple orders, transfers, or warehouse tasks need to be completed. Help establish clear procedures and standards for warehouse operations. Identify inefficiencies and recommend practical improvements. Take ownership of warehouse-related issues and follow them through to completion. What We're Looking ForRequired Previous experience in warehouse, logistics, inventory, distribution, or operations. Strong organizational and time-management skills. Excellent attention to detail and accuracy. Ability to work independently and take ownership of responsibilities. Strong problem-solving and communication skills. Comfortable using computers and learning new software systems. Ability to safely lift and move items weighing approximately 25–35 kg repeatedly . Ability to work in a fast-paced environment and manage competing priorities. Nice to Have Previous warehouse management or supervisory experience. Experience working with e-bikes, bicycles, automotive products, powersports, or similar products. Experience with Shopify or Shopify POS. Experience with ClickShip, Loomis, Canpar, Purolator, Day & Ross, or other shipping platforms. Forklift experience or certification. Dangerous Goods (DG) certification or experience handling regulated shipments, including lithium-ion batteries. Don't have your forklift or DG certification yet? That's okay. For the right candidate, EZBike Canada is willing to support and/or cover the cost of required training. What Makes This Role Different This isn't a role where you'll be responsible for one small piece of a massive distribution opera…

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