Customer Service & Order Processing Coordinator

Ram Products Inc. is a family-owned company with 40 years of experience supplying products to Dental, Podiatry, Jewelry and Nails. We’re a small, close-knit team, and we’re looking for a dependable, detail-oriented person to keep our orders, shipments, and customer relationships running smoothly. What You’ll Do · Process customer orders accurately and timely · Prepare and coordinate shipments · Communicate with customers by phone and email, including order updates and follow-ups · Track orders and resolve issues until they are fully complete · Maintain organized records and handle filing What We’re Looking For · Exceptional attention to detail. Accuracy matters in every order and every shipment. · Strong follow-through. You close the loop without being reminded. · Excellent phone and email manner. You’re pleasant, clear, and professional. · Organization and time management. · Reliability. You show up on time and can be counted on. · Tech comfort. You’re comfortable with computers, email, and learning new software. · Basic Microsoft Excel skills (entering data, simple spreadsheets) and Word Requirements · Stable work history · Reliable transportation and a commute of roughly 20 minutes or less is strongly preferred · Prior customer service, order entry, or shipping experience is a plus, but we’ll train the right person What We Offer · Full-time, steady Monday-Friday schedule (8:30-5pm) · Competitive pay of $20-$25/hour, based on experience · Hands-on training · Sign on Bonus after 90 Days · 2 weeks of PTO after 1 year of full time Pay: $20.00 - $25.00 per hour Expected hours: 40.0 per week Benefits: On-the-job training Paid time off Work Location: In person

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