Warehouse Manager / Counter Sales Representative

Job Summary We are seeking a dynamic and highly organized Warehouse Manager / Counter Sales Representative to lead our distribution operations and provide exceptional customer service at the counter. This pivotal role combines overseeing warehouse functions with direct sales support, ensuring efficient inventory management, streamlined logistics, and satisfied customers. The ideal candidate will be passionate about process improvement, supply chain excellence, and team leadership, driving operational success while fostering a positive work environment. Responsibilities Manage daily warehouse operations including shipping, receiving, inventory control, and distribution activities to ensure smooth workflow and optimal productivity. Lead and supervise warehouse staff, providing guidance on safety procedures, process improvements, and performance expectations. Oversee transportation management systems and coordinate transportation planning to optimize freight movement and delivery schedules. Maintain accurate inventory levels through effective warehouse management systems (WMS) and inventory management practices; conduct regular audits to prevent stock discrepancies. Support procurement activities by managing order fulfillment processes and collaborating with suppliers to ensure timely delivery of materials. Enhance process efficiency by implementing lean principles, continuous improvement initiatives, and supply chain analytics to reduce waste and increase throughput. Provide counter sales support by assisting customers with product inquiries, processing sales transactions, and offering technical advice on materials and equipment. Collaborate with logistics teams on demand planning, production scheduling, and distribution operations to meet customer requirements efficiently. Monitor budget adherence related to warehouse expenses and logistics costs; identify opportunities for process improvement to reduce costs. Qualifications Proven experience in warehouse supervision or operations management within a distribution or logistics environment. Strong knowledge of supply chain management principles including inventory control, procurement, freight forwarding (including NVOCC), 3PL providers, and distribution management. Demonstrated ability in process improvement methodologies such as lean manufacturing or continuous improvement initiatives. Excellent team leadership skills with the ability to motivate staff, communicate effectively, and manage multiple priorities simultaneously. Experience in freight shipping & receiving, order fulfillment, materials management, and logistics management is highly desirable. Strong understanding of demand planning, production planning, supply chain analytics, and inventory management techniques. Effective managerial communication skills with a focus on operational excellence and safety standards. \ Pay: $18.00 - $28.00 per hour Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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