Warehouse Manager (Bilingual in English & Chinese)

Role Overview We are looking for a hands-on Warehouse & Logistics Manager to run day-to-day operations at our Dallas-area warehouse while partnering closely with our Director of Logistics on order processing, reporting, and broader supply chain initiatives. This is a dual-focus role, part floor leadership, part cross-functional support, for someone who is equally comfortable managing a team on the warehouse floor and handling reporting and process improvement at the desk. Warehouse Operations Leadership: Own daily warehouse operations: receiving, put-away, picking, packing, and shipping Supervise, schedule, and develop warehouse staff Maintain a safe, organized, and compliant facility (OSHA standards, equipment inspections) Own inventory accuracy, including cycle counts, discrepancy resolution, and reconciliation Coordinate with carriers and freight partners on inbound/outbound shipments Troubleshoot day-of operational issues such as staffing gaps, equipment downtime, and order surges Logistics & Order Processing Support: Support the Director of Logistics with order processing, including reviewing, prioritizing, and troubleshooting orders through fulfillment Support the Director of Logistics of chargebacks and dispute management Help maintain and improve reporting on KPIs such as order accuracy, on-time ship rate, and inventory turns Assist with WMS/ERP data entry, cleanup, and troubleshooting Support vendor and freight quote comparisons and contract tracking Help prepare materials for leadership reviews, including operational metrics and project updates Flag process gaps and help design fixes What you bring: Bilingual in English & Chinese 1-3+ years of warehouse or distribution center management experience Experience supervising a team of 5+ hourly staff Comfort with WMS/ERP tools and Excel/Google Sheets reporting Strong organizational skills, able to run the floor and own reporting in the same day Forklift certification (or willingness to obtain) Experience with pallet racking, inventory control, and safety compliance EDI experience a plus Bachelor's degree preferred, not required; relevant experience weighted heavily This person will keep the building running day to day, and serve as a key resource to our Director of Logistics in keeping orders moving and metrics accurate. Why WYBOT? Join a fast-growing, innovative company redefining how pool cleaning works. You'll own a high-impact operations role with real influence over how our Dallas-area warehouse runs, from daily execution to the systems and processes that support our growth. Work alongside a driven, collaborative team that values accountability, execution, and building things right the first time. Competitive compensation, performance-based incentives, and meaningful growth opportunities as we scale across the U.S. This is an on-site role at the heart of our operations, with close, daily collaboration with logistics leadership. It's not just about the destination, or the journey. It's about the people you do it with. Pay: $70,000.00 - $100,000.00 per year Benefits: Dental insurance Flexible spending account Health insurance Vision insurance Work Location: In person

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