Warehouse Manager (Bilingual in English and Mandarin Chinese)
Wybotics IncCompany: Wybotics Inc. Location: Atlanta, GA Job Type: Full-Time | On-Site Salary: Competitive, Based on Experience Schedule: Monday–Friday (subject to operational needs) About Wybotics Inc. Wybotics Inc. is a growing company specializing in innovative robotic pool cleaning products. As we expand our warehouse, distribution, and after-sales service operations across the United States, we are building a strong logistics and operations team to support our continued growth. We are seeking a motivated, hands-on, and results-driven Warehouse & Logistics Manager to lead daily operations at our Atlanta, GA facility and work closely with our Director of Logistics. Position Overview This is a dual-function management position combining hands-on warehouse leadership with logistics coordination, data analysis, and operational support. The role is approximately divided into: 50% Warehouse Operations Management: Daily warehouse operations, employee supervision, workplace safety, inventory accuracy, and operational efficiency. 50% Logistics & Operational Support: Order processing, KPI reporting, WMS/ERP systems, carrier coordination, cost analysis, and process improvement. The ideal candidate is a proactive problem-solver who can independently manage warehouse operations while supporting broader logistics and supply chain initiatives. Fluency in both English and Mandarin Chinese is mandatory for this position. Key Responsibilities1. Warehouse Operations Management Oversee all daily warehouse operations, including receiving, put-away, picking, packing, and shipping. Supervise, schedule, train, and develop warehouse employees, including warehouse associates, forklift operators, and team leads. Ensure warehouse operations are safe, clean, organized, and compliant with applicable OSHA regulations and workplace safety requirements. Manage warehouse layout, pallet racking systems, storage capacity, and space utilization. Maintain accurate inventory records through cycle counts, inventory reconciliation, discrepancy investigations, and adjustments. Coordinate inbound and outbound shipments with freight carriers, transportation providers, and logistics partners. Resolve daily operational challenges, including staffing shortages, equipment downtime, shipping delays, and unexpected order volume increases. Monitor warehouse productivity, labor utilization, and operational efficiency. Support new warehouse setup, equipment installation, workflow design, and facility expansion projects. 2. Logistics & Order Fulfillment Support Work closely with the Director of Logistics to support daily order processing, order verification, prioritization, and fulfillment issue resolution. Monitor order fulfillment to ensure accuracy and on-time shipping. Assist with retail chargebacks, shipping claims, and dispute management. Coordinate with warehouse employees, customer service, sales, and logistics teams to resolve order-related issues. Support transportation planning, carrier coordination, and shipment tracking. Assist in identifying and resolving fulfillment discrepancies, shipping errors, and delivery-related problems. 3. Data Analysis, KPI Reporting & Systems Prepare and maintain daily, weekly, and monthly operational performance reports. Track and analyze key performance indicators (KPIs), including: Order accuracy On-time shipping performance Labor hours and productivity Inventory accuracy Inventory turnover Warehouse operational efficiency Maintain accurate data in Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems. Assist with data entry, data validation, system troubleshooting, and process improvements. Use Microsoft Excel and Google Sheets to analyze operational performance, identify trends, and prepare reports. Support the preparation of management meeting materials, including operational metrics, cost analysis, and project updates. Ensure operational data is accurate, timely, and accessible to management. 4. Logistics …