Warehouse Manager

Benefits: 401(k) matching Bonus based on performance Paid time off Training & development Warehouse Manager Job Description 01JDWM2606 Salary, Exempt Position Summary The Warehouse Manager is responsible for the overall safety, organization, accuracy, efficiency, and performance of warehouse and delivery operations. This position provides hands-on leadership for inventory management, receiving, storage, order fulfillment, delivery operations, vehicle safety, employee development, and customer service. The Warehouse Manager is expected to work alongside the team when needed, including picking and staging orders, operating a forklift, loading and unloading trucks and containers, and completing deliveries. Success in this position requires a commitment to Safety, Accuracy, Efficiency, Teamwork, and Customer Satisfaction. As a growing company, CBT Hospitality Supplies values teamwork, accountability, flexibility, reliability, and continuous improvement. The Warehouse Manager is expected to lead by example, actively participate in daily operations, take ownership of warehouse responsibilities, and foster a positive, team-oriented work environment. Core Responsibilities 1. Warehouse Operations Management Manage daily warehouse operations including receiving, storage, inventory control, order fulfillment, shipping, customer pickups, and deliveries. Ensure warehouse operations are safe, organized, accurate, and efficient. Continuously identify and implement process improvements. 2. Inventory Control & Accuracy Maintain accurate inventory records and warehouse locations. Oversee receiving, put-away, cycle counts, and physical inventories. Investigate and resolve inventory discrepancies. Coordinate inventory activities with sales, office staff, purchasing, and management. 3. Warehouse Organization, Visual Management & Space Utilization Establish and maintain warehouse location control systems. Ensure products, warehouse locations, pallet positions, and storage areas are clearly identified and labeled. Maintain warehouse signage, safety markings, and visual management systems. Optimize warehouse organization and space utilization to improve efficiency and reduce errors. Maintain a clean, orderly, sanitary, and professional warehouse environment; ensure products are handled, stored, and protected appropriately. 4. Delivery Accuracy & Customer Service Ensure customer orders are accurately picked, loaded, delivered, and verified. Ensure deliveries are made safely and on time to the correct customer and location, including assigned routes serving Charleston, Wilmington, Myrtle Beach, and other company service areas. Implement and enforce delivery verification procedures. Plan and adjust delivery routes for Charleston, Wilmington, Myrtle Beach, and other assigned areas to support safe, efficient, and timely deliveries. Monitor delivery performance, investigate delivery errors, and implement corrective actions. Promote excellent customer service and professionalism during all customer interactions. 5. Safety, Vehicles & Equipment Promote a culture of safety throughout warehouse and delivery operations. Ensure compliance with company safety policies and OSHA requirements. Conduct routine warehouse, vehicle, and equipment inspections. Monitor driver safety performance and vehicle condition; personally operate company trucks for deliveries when needed and authorized. Investigate accidents, incidents, and near misses and implement corrective actions. Maintain a goal of zero preventable vehicle accidents and workplace injuries. 6. Team Leadership & Employee Development Lead, train, coach, and develop warehouse and delivery personnel. Establish clear performance expectations and accountability standards. Promote teamwork, mutual support, accountability, and open communication. Foster a positive, respectful, and team-oriented work environment. Improve employee engagement, development, and retention through effective leadership and communication. 7. C…

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