Warehouse Facilities Manager
ServiceMaster NCRWarehouse Facilities Manager Schedule: Monday–Friday with occasional after-hours or weekend availability to support emergency response and facility issues ABOUT SERVICEMASTER NCR ServiceMaster NCR has been a trusted leader in disaster response and restoration services in the Washington, DC metro area for nearly 40 years. We specialize in water damage restoration, mold remediation, fire cleaning, hoarding and biohazard cleanup, and reconstruction services across Northern Virginia, Maryland, and Washington, DC. Our team of dedicated professionals is committed to helping families and businesses recover quickly, safely, and with care. POSITION SUMMARY The Warehouse Facilities Manager owns the entire ServiceMaster NCR facility in Alexandria, VA: the building, its systems, its grounds, and everything that operates inside it. This role sits above the warehouse operation, providing leadership and accountability for the Warehouse Manager and warehouse team while also owning building maintenance, safety, security, and facility compliance for offices, shop areas, and the warehouse alike. This is a hands-on leadership role. You'll keep the building safe, functional, and inspection-ready; manage maintenance vendors and repair projects; control the facility budget; and make sure the warehouse operation behind our crews (equipment, fleet, supplies, and customer contents) runs efficiently. You'll work closely with the COO, Project Managers, the Director of Production, and HR to keep the facility and our people ready to respond to scheduled jobs and emergencies. ESSENTIAL JOB FUNCTIONS Facility Management Oversee the full Alexandria facility, including offices, warehouse, shop areas, parking, and grounds, ensuring the building is safe, clean, functional, and compliant Plan and manage preventive and corrective maintenance for building systems, including HVAC, electrical, plumbing, lighting, roofing, overhead and dock doors, and compressed air Ensure fire and life-safety compliance, including fire alarm and sprinkler inspections, extinguisher service, emergency lighting, exit signage, and fire marshal inspections Manage access control, including keys and badges, alarm systems, security cameras, and after-hours protocols Serve as the primary point of contact with owners on building-related maintenance, repairs, and building issues Manage facility vendors and service contracts (janitorial, HVAC, pest control, waste and recycling, landscaping, snow removal, alarm monitoring); solicit bids, negotiate pricing, and hold vendors accountable to scope Develop and manage the facility budget, track utility and maintenance spend, and identify cost-saving opportunities Plan and oversee facility improvement projects such as space reconfiguration, racking installation, office moves, and buildouts, coordinating contractors and permits as needed Maintain the facility emergency action plan, including evacuation routes, severe weather and power outage response, and spill response procedures Warehouse Operations Leadership Directly supervise the Warehouse Manager (or Assistant Warehouse Manager), setting priorities, coaching, and holding the warehouse team accountable for performance Provide oversight of daily warehouse operations, including inventory control, the cage assignment system, the shared equipment Sign-In/Sign-Out Log, and equipment inspection and maintenance Oversee the company vehicle fleet program, including maintenance, repairs, inspection compliance, fuel and toll programs, and registration/insurance documentation Oversee customer contents operations, including pack-out crate inventory, chain-of-custody tracking, contents cleaning, and storage in line with bailee's coverage requirements Approve supply ordering, purchase orders, and capital equipment requests; monitor spend against budget and forecast future equipment and supply needs Partner with Project Managers and field Supervisors to ensure equipment and facility resources support schedule…