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Warehouse Coordinator

Abatement Technologies
10 hours ago
Full-time
On-site
Stoney Creek, ON, Canada
Indeed

We are Aire Guardians. At Abatement Technologies, we pride ourselves on our strong foundation built over three generations of family ownership. Our leaders operate with honesty and integrity, ensuring a positive impact on both our customers and employees. Our products and services are designed to meet the unique needs of contractors and facilities managers, ensuring safety, compliance, and efficiency. We are committed to delivering exceptional value to our clients through our dedication to quality and customer service. As responsible corporate citizens, we are leaving a mark in our communities while embarking on an exciting journey of growth fueled by our commitment to excellence and innovation. Come journey with us and be part of a company that truly makes a difference! Primary Purpose: The Warehouse Coordinator is responsible for the picking, packing and delivery of product, the receiving and packing of inbound inventory, and providing inside sales and support to key Canadian customers in the assigned region. Essential Job Functions: Warehouse & Service Prepare orders for delivery, shipping, or collection. Ensure that customer orders are accurately fulfilled, and the product is properly packaged prior to shipping. Ensure that shipping documents are complete and included with the product and that the customer acknowledges and signs off for receipt of goods. Manage logistics by tracing and expediting order status and shipments on behalf of the customer and Company sales team. Obtain accurate shipping & handling quotes for processing of customer credit card orders. Load and unload product into and from truck trailers, stack and organize product on skids using forklift truck or hand carts (and other equipment as assigned). Receive and check inbound inventory for accuracy. With a sense of urgency, pack properly received inventory into the correct location and bays. Provide in-shop efficiency and Fit Testing services for customers. Perform air filter customization services, ensuring a safe and clean environment by adhering to all safety procedures and cleanliness standards. Conduct inventory/cycle counts and continuously monitor and report any low stock and over stock items in the warehouse. Advise supervisor when inventory does not match packing slips or if there are any identified quality issues. Customer Service Coordinate with Head Office to establish and set up new customer accounts, including data entry and processing of new customer credit applications. Process customer orders and payments, including walk-in customers. Provide customers with accurate information regarding shipping costs and delivery times where necessary. Answer incoming phone calls from customers to process or trace their purchase orders using the Company’s ERP. General Ensure that defects in racking and storage are immediately reported to his/her supervisor. Assist with the routine inspection of the facility for health and safety. Keep warehouse and front office areas clean and tidy, product properly located and identified, aisles clean and free of clutter. Provide back-up coverage for other members of the local team. People & Culture Model Abatement’s values in all that you do and hold others accountable in maintaining the integrity of them. Champion, influence, embrace and motivate change, with a strategic mindset for continuous improvement and scalability. Commitment to Health and Safety, consistently following all policies/rules and procedures. Perform other duties as requested, directed, or assigned by Company management. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Supervisory Responsibility: Warehouse Team Education and Work Experience: High school diploma or GED. Must have a valid class 5 license or better. Clean driving Abstract required. At least one year of related work experience,…

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