Warehouse Branch Manager Patriot Flooring Supplies, Inc. | South Florida | Full-Time About Patriot Flooring Supplies Patriot Flooring Supplies, Inc. is a family-owned business with over 26 years of experience serving the flooring trade throughout South Florida. With eight conveniently located branches across Broward, Palm Beach, Martin, and Indian River counties, we are committed to providing flooring dealers, professional installers, and other industry professionals with outstanding customer service, knowledgeable product support, reliable product availability, and competitive pricing from leading flooring supply brands. Our success is built on strong customer relationships, industry knowledge, operational excellence, and a commitment to helping our customers succeed. Position Summary Patriot Flooring Supplies is seeking a motivated, hands-on Warehouse Branch Manager with flooring industry experience to oversee the daily operations of one of our warehouse branches. This individual will play a critical role in delivering exceptional customer service, maintaining accurate inventory, managing warehouse personnel, supporting sales growth, and ensuring the branch operates efficiently and profitably. Experience in the flooring industry is strongly preferred. Candidates with knowledge of flooring products, installation practices, industry terminology, and the needs of flooring dealers and professional installers will be particularly well suited for this position. The ideal candidate combines practical warehouse management skills with flooring product knowledge, customer service expertise, sales ability, and a strong work ethic. This is an active, hands-on management position that requires working alongside employees, assisting customers, handling materials, and supporting the overall growth of the business. Key ResponsibilitiesFlooring Industry Knowledge & Customer Service Provide knowledgeable, responsive service to flooring dealers, professional installers, contractors, and walk-in customers. Apply flooring industry experience to help customers identify appropriate products, materials, accessories, and installation supplies for their needs. Develop and maintain strong relationships with customers by understanding their businesses, product requirements, and day-to-day challenges. Assist customers with product questions, availability, specifications, and general installation-related inquiries within the scope of your knowledge. Stay informed about flooring products, industry trends, new product introductions, and changing customer demands. Educate customers on available products, alternative solutions, and complementary items that can support successful flooring installations. Branch Operations & Warehouse Management Manage the daily operation of the assigned branch, ensuring efficiency, organization, accuracy, and a high standard of customer service. Open and close the branch according to established company procedures and schedules. Oversee incoming freight, receiving, shipment verification, product handling, returns, restocking, and interbranch transfers. Maintain accurate inventory records and assist with inventory counts, discrepancy resolution, and stock organization. Inspect returned materials for condition and completeness before processing the appropriate return authorization documentation. Ensure customer orders are prepared accurately and materials are loaded safely and efficiently. Maintain an organized, clean, and professional warehouse, showroom, counter area, break room, restrooms, and surrounding facility. Monitor the condition of warehouse equipment, forklifts, tools, and other branch assets; coordinate routine and preventative maintenance as needed. Follow established safety procedures and ensure safe material handling, storage, and equipment operation. Sales & Business Development Serve as an extension of the company's sales team, actively contributing to branch sales performance and overall company growth. Proces…