Vendor Governance & Controls Analyst
KapitusAttention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com The Vendor Governance & Controls Analyst is a manager-level governance and enablement role. Unlike risk assessment or procurement functions, this role exists to ensure that the right people are doing the right vendor management activities — with the right rigor, at the right time. This individual serves as a governance enforcer, business enabler, and accountability champion: coaching Vendor Relationship Managers (VRMs) through governance requirements, facilitating vendor lifecycle training for business unit leaders, and driving measurable accountability for scorecard execution and vendor performance standards across the enterprise. This role operates as the bridge between established vendor management policy and the day-to-day behavior of business stakeholders who own vendor relationships. Success in this position requires the rare combination of governance expertise, training facilitation skill, executive influencing ability, and an unwavering commitment to behavioral accountability within third-party oversight. What You'll Do: VRM RFP Navigation & Coaching — Serve as a dedicated business controls advisor to Vendor Relationship Managers (VRMs) throughout the RFP process; coach VRMs on evaluation frameworks, scoring methodologies, and documentation standards without owning the RFP process itself. Vendor Lifecycle Training Facilitation — Design and facilitate end-to-end Vendor Lifecycle Training programs for VRMs, business unit leaders, and cross-functional stakeholders — translating existing procedures and risk frameworks into actionable, role-specific learning experiences that drive consistent vendor management behavior across the enterprise. Scorecard Accountability Enforcement — Act as the accountability owner for vendor scorecard execution; partner with business leaders to drive timely scorecard completion, facilitate performance review cadences, escalate non-compliance to senior leadership, and ensure that scorecard outcomes drive tangible vendor management actions — not just documentation. Vendor Onsite Assessment Partnership — Travel alongside Vendor Relationship Managers (up to 10%) to conduct vendor onsite assessments, serving as the business controls representative to observe, evaluate, and document vendor performance, operational readiness, and adherence to contractual commitments firsthand. Vendor Accountability Program Management — Lead structured vendor accountability initiatives including performance improvement plan facilitation, contract adherence monitoring, and escalation management for chronically underperforming vendors — translating scorecard data and assessment findings into enforceable vendor action plans. Business Leader Governance Enablement — Serve as a trusted advisor and change agent for business unit leaders, equipping them with the tools, knowledge, and governance frameworks needed to fulfill their vendor oversight responsibilities — shifting accountability ownership from the VRM team to the appropriate busines…