Transporter Coordinator

Transportation Coordinator (PT) Family and Children's Association (FCA) Salary Range: $20.00 – $22.00 / Hour Location: Hempstead, NY (On-site / Field) Schedule: Part-Time (28 Hours/Week) Status: Non-Exempt Compensation & Benefits Hourly Wage: $20.00 – $22.00 per hour, determined based on experience and internal equity rules. Work Schedule: Consistent part-time footprint consisting of 28 hours per week. Supportive Culture: Access to agency professional development pathways, mentorship networks, and localized community care frameworks. Our Mission & Culture Make a direct, meaningful difference in the lives of individuals across your local community by helping them safely and reliably access vital care infrastructure. The Family and Children's Association (FCA) is dedicated to addressing barrier reductions, operational safety, and holistic support pathways for individuals entering behavioral health treatments. We foster a person-centered, strengths-based work environment focused on providing dignity, essential resources, and critical transitional care linkages to support lasting stability and community wellness. The Impact You'll Make Transit Coordination: Organize and secure streamlined transportation paths for clients directly attending essential clinic treatment services. Safe Van Operations: Utilize a designated agency passenger van to safely navigate regional roadways and pick up participants directly. Post-Discharge Care: Provide immediate direct services by transporting hospital-discharged individuals safely back into outpatient treatment program centers. Transit Fare Management: Oversee, monitor, and coordinate the procurement, internal tracking, and field distribution of institutional OMNY cards. Person-Centered Advocacy: Engage clients, multidisciplinary treatment networks, and external service providers utilizing a clear strengths-based communication framework. Database Maintenance: Log clear, accurate client case records, operational tracking indicators, and critical transportation metrics within required internal agency systems. Pantry Infrastructure Support: Actively assist in maintaining, monitoring, and organizing inventory workflows across the agency's community food pantries. Regulatory Compliance: Maintain rigorous field compliance standards aligned with federal, state, and HIPAA guidelines regarding patient rights and privacy laws. What You Bring (Skills & Competencies) What you definitely need: Educational Baseline: High School Diploma, General Equivalency Diploma (GED), or certified equivalent educational credential. Valid NYS Licensure: Must hold a valid New York State Driver's License continuously for at least two (2) full years prior to hire. Safe Driving Records: Completed defensive driving coursework within the past 3 years, or fully prepared to secure it via online modules within 30 days of onboarding. Nice-to-haves (But not dealbreakers): Bilingual Capabilities: Dual verbal fluency in both Spanish and English is highly preferred to support diverse participant communities. Community Care Familiarity: Prior experience working within human services, behavioral health, or operating transit vehicles supporting high-need populations. FCA is proud to be an equal opportunity employer! We are committed to celebrating diversity and creating an inclusive, supportive environment for all employees. Individual pay decisions vary based on skills and experience, while still allowing ample room for professional growth.

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