Transportation Supervisor

About Evergreen Goodwill Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families. The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization. Job Title: Transportation Supervisor Salary Range: $65,500 - 80,000 Location: Georgetown Operations Center, Seattle WA About the Position The Transportation Supervisor provides leadership and operational support for the Transportation Department, overseeing dispatch operations, route coordination, driver supervision, and daily transportation activities. This position ensures safe, efficient, and reliable transportation services while supporting customer satisfaction, productivity, and regulatory compliance. The Transportation Supervisor supervises CDL drivers, non-CDL drivers, and dispatch staff; coordinates driver assignments, routes, vehicles, and transportation resources; and promotes compliance with DOT and FMCSA requirements. As a working leader, the Transportation Supervisor will operate commercial vehicles, including tractor-trailer combinations and box trucks, and perform CDL driving duties as business needs require. Essential Functions and Responsibilities Function Manage to maximize efficiency and effectiveness of transportation team. Adhere to Seattle Goodwill and DOT and FMCSA rules and regulations. Assist with ensuring DOT compliance. Use GPS transportation software effectively. Demonstrate safe work practices through awareness and observation in support of a safety culture; report any potential hazards or accidents. Schedule drivers (CDL Class A, B, and non-CDL drivers) and dispatchers to meet the needs of the business by coordinating daily route schedules, assigning tasks, vehicles used, etc. Verify and maintain Transportation attendance records. Prepare bi-weekly payroll for Transportation staff. Ensure standards for quality services are met, conduct quality assurance checks, and develop strategies for improvement Coordinate security measures including keys, codes and combinations with Loss Prevention. Build and maintain internal and external customer satisfaction. Maintain accurate and timely transportation, store, and trailer status reports. Using excellent customer service skills; establish and maintain effective working relationships with internal and external customers. Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees on safety requirements; report any potential hazards or accidents. Other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate. Additional Responsibilities Demonstrate sound judgment and professionalism while working independently or in team environments. Remain calm and effective during stressful or emergency situations. Maintain required certifications, training, and professional development. Meet …

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