Transportation Supervisor

The Transportation Supervisor provides cross-functional dispatch coverage for Toronto West, California, eastbound and local operations. This role coordinates daily transportation activities, driver assignments and shipment delivery while working closely with drivers, customers, warehouse personnel and internal teams. The primary focus is to maintain service levels, ensure safety and compliance, improve operational efficiency, and provide consistent support across all four dispatch functions. KEY RESPONSIBILITIES Dispatch & Transportation Operations Coordinate load planning, driver assignments, shipment tracking, pickups and deliveries across all dispatch functions. Optimize driver, truck and third-party carrier resources to meet customer schedules efficiently. Provide vacation, sick-day and workload coverage, adapting to changing operational priorities. Monitor shipment delays, missed appointments and service exceptions, escalating significant issues to the Transportation Manager. Driver Communication, Safety & Compliance Maintain regular communication with drivers, customers, warehouse personnel and internal teams to ensure timely service and effective issue resolution. Support compliance with transportation legislation, company policies and the Transportation Safety Plan, including driver hours, vehicle inspections, maintenance schedules and required documentation. Support driver onboarding, coaching and performance improvement to promote safe driving practices and consistent service standards. Documentation, Systems & Reporting Prepare and verify bills of lading, proof of delivery (PODs), customs documentation and cross-border shipping paperwork. Maintain accurate shipment records, driver activities, trailer information and dispatch updates in TruckMate. Track operational KPIs, report delays and exceptions, and assist with performance reporting and identifying opportunities to improve efficiency. Support administrative tasks, including data entry, outstanding paperwork, fuel documentation, carrier invoices and shipment follow-ups. Team Collaboration & Continuous Improvement Work closely with Transportation and Warehouse teams to maintain clear handovers and consistent operating procedures. Identify opportunities to reduce administrative backlogs, improve service levels, optimize resources and control costs. Contribute to a safe, customer-focused and collaborative work environment. QUALIFICATIONS 5 years of experience in transportation, dispatch or planning, preferably in a less-than-truckload (LTL) environment. Experience coordinating company drivers, owner-operators and third-party carriers is an asset. Working knowledge of transportation systems, ideally TruckMate, and Microsoft Office applications, particularly Excel, Word and Outlook. Post-secondary education in Transportation, Logistics, Operations or a related field is preferred. Strong organizational, analytical and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment. Excellent written and verbal communication skills and a strong customer service mindset. Ability to work independently, adapt to changing operational needs and identify process improvements. Strong commitment to workplace health and safety, regulatory compliance and operational accuracy. The compensation range for this job profile is $60,900 - 95,200. For this specific role we are targeting a base salary in the range of $72,000 to $75,000. The compensation package offered will depend on the candidate’s ability to meet the requirements of the role and a range of factors unique to each candidate, including but not limited to their skill set, years and depth of experience, certifications, and location. Pay Range:$60,900.00 - $95,200.00 Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our busin…

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