Transportation Operations Administrator

Transportation Operations Administrator – Intermodal Trucking Inland Express | Fairburn, GA Job Type: Full-Time | In-Person Pay: $25.00 per hour, based on experience About Inland Express Inland Express is an established intermodal transportation company that has been serving the trucking industry since 1985. With operations throughout the East Coast and Southeast, we specialize in container drayage and operate a fleet of independent owner-operators. We are seeking a highly organized, detail-oriented Transportation Operations Administrator to join our Fairburn, GA operation. This position plays an important role in supporting daily administrative functions, customer billing, scheduling, and operational documentation. The ideal candidate is dependable, comfortable working with transportation management systems, and able to identify and resolve discrepancies while managing multiple responsibilities in a fast-paced trucking environment. Key Responsibilities Customer Billing & Revenue Verification Review completed loads to ensure all billable charges are accurately recorded. Verify customer rates, fuel surcharges, accessorial charges, and supporting documentation. Identify missing or incorrect charges, including detention, chassis splits, storage, and other accessorials. Coordinate with dispatch, terminal management, and corporate billing to resolve discrepancies. Assist with invoice preparation, corrections, and billing-related inquiries. Owner-Operator Settlements Review and verify owner-operator settlements for accuracy. Confirm driver pay, accessorial compensation, and applicable deductions. Investigate and resolve settlement discrepancies. Ensure required documentation is received and properly recorded before payment processing. Coordinate with corporate payroll and settlement personnel to ensure accurate and timely payments. Document Management & Auditing Audit completed loads to ensure all required documents have been uploaded and properly assigned. Verify interchange tickets (TIRs), proof of delivery (PODs), chassis interchange documents, and other required paperwork. Monitor driver compliance with documentation and tablet-upload requirements. Identify missing, incomplete, or inaccurate documentation and follow up with drivers and dispatch. Maintain accurate electronic records within the company's transportation management system. Operations & Administrative Support Maintain accurate load records and update information within PortPro TMS. Assist terminal management with daily operational and administrative activities. Communicate with drivers, dispatchers, and corporate personnel to resolve administrative issues. Monitor outstanding billing and documentation exceptions through resolution. Prepare reports, spreadsheets, and administrative records as needed. Assist with process improvements to increase accuracy, efficiency, and accountability. Qualifications Required: Previous experience in transportation administration, billing, payroll, accounting support, or a related administrative position. Strong organizational skills and exceptional attention to detail. Proficiency in Microsoft Excel, Outlook, and general office applications. Ability to identify discrepancies and independently follow up on outstanding issues. Strong written and verbal communication skills. Ability to multitask, prioritize responsibilities, and meet deadlines. Comfortable working in a fast-paced transportation environment. Preferred: Experience in trucking, intermodal drayage, freight transportation, or logistics. Familiarity with owner-operator settlements and trucking accessorial charges. Experience working with transportation management systems (TMS). Knowledge of interchange tickets, proof of delivery documents, rail terminals, and container transportation. Experience with PortPro TMS. Bilingual English/Spanish communication skills. What We're Looking For We're looking for someone who takes ownership of their responsibilities and understands t…

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