Transportation Manager

The Transportation Manager oversees the efficient, successful, and cost-effective operation of a World Class Service Transportation department. Company Background: Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship. Essential Duties & Responsibilities: Ensure that staff members are aware of daily business activity including VIP, group schedules, and any other special transportation arrangements. Timely and accurate scheduling of personnel to meet business needs and within budgetary limitations. Develop and motivate staff to meet and exceed established service standards. Ensure that all vehicles are kept to the PBC standard of cleanliness. Coordinate with Fleet Maintenance all necessary and scheduled maintenance. Knowledge of current DOT, DMV, PUC and CHP Class B and C driver regulations. Manage record keeping and drug and alcohol testing requirements in conjunction with the Risk & Safety Manager. Conduct personal performance reviews and evaluations of staff members. Conduct disciplinary reviews and implement employee action plans including follow-up meetings with staff member. Monitor the daily posting of transportation revenue charges and any other special arrangements. Manage the planning and booking of group transportation requirements including attendance at pre-conference meetings. Carry out necessary post conference follow-up and data collection. Manage daily revenue breakdown and voucher audit and appropriate reports to the PBC Accounting department. Monitor training of Supervisors, Dispatchers/Operators, Drivers, Group Coordinators and any other staff members. Ensure that all Drivers have current Class B or C driver’s license and provide training when necessary. Act as liaison to all internal customers (Sales, Conference Services, Marketing, Resort Operations, Special Event staff, Fleet Maintenance, Golf Courses and Safety). Coordinate and communicate daily report transportation issues to appropriate Senior Staff, internal customers, guests, and employees. Successful planning and execution of PBC Transportation needs for company sponsored Special Events. Able to fill-in as Supervisor, Dispatcher, Group Coordinator, and Driver. Effective management of the Profit and Loss account including forecasting revenues and controlling expenses. Responsible for licensing, permitting of the entire Transportation fleet under the guidance of the Transportation Advisor. Responsible for all tasks regarding Special Event operations including parking and transporting employees under the guidance of the Transportation Advisor. Knows, models, and integrates Pebble Beach Company mission, values, and standards. Comply with the Pebble Beach Company safety and health policies and procedures. Other duties as assigned by the Associate Director of Resort Services or General Manager of The Inn. Required Skills: Knowledge of current DOT, DMV, PUC and CHP Class B driver’s regulations, record keeping and drug and alcohol testing requirements. Able to work flexible hours including weekends, holidays, and overtime. Excellent customer service skills. Supervisory, time management and problem…

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