Trade Services Manager

Trade Services Manager Location : New York or Philadelphia In Office Presence : Hybrid Reports to : Vice President, Regulatory & Trade Services The Opportunity The Trade Services Manager serves as the technical authority for RTS, leading high value trade advisory services and shaping regulatory strategy for clients. This role translates complex global trade regulations into actionable guidance, optimization strategies, and scalable advisory offerings. Sitting at the center of complex client engagements, this leader oversees customs technical disciplines—including classification, valuation, origin, and trade program design—while driving innovation in duty optimization, supply chain risk management, and emerging regulatory requirements. Company Mission & Values Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information. Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity: Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence. Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect. Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients. What You'll Do Technical Trade Advisory Leadership Serve as the primary subject matter authority for customs and trade regulations Lead complex advisory engagements across classification, valuation, origin, and trade programs Provide strategic guidance on regulatory interpretation, defensibility, and risk-based decision making Partner with clients to design, enhance, and mature global trade compliance programs Core Customs & Trade Technical Services Oversee and/or deliver advanced technical services, including: Tariff classification determinations (including complex and multijurisdictional matters) HS classification governance, including Chapter 98/99 applications Customs valuation analysis and structuring (e.g., assists, transfer pricing considerations) Prior disclosures and proactive compliance strategies Govern product and customs data frameworks to ensure classification accuracy and data integrity Trade Optimization & Program Design Lead development and execution of: Duty optimization strategies and analytics Duty drawback programs Foreign Trade Zone (FTZ) and bonded warehousing strategies Drive FTA solicitation, qualification, and Country of Origin determinations, including enablement through tools such as TradeVerifyd Supply Chain Risk & Performance Advisory Lead advisory services focused on: Supply chain mapping and visibility Forced labor risk assessments and compliance strategies (e.g., UFLPA readiness) Trade‑driven supply chain performance optimization Partner with TradeVerifyd to deliver data driven insights and solutions Client Advisory & Consulting Deliver high impact compliance consulting engagements Serve as a trusted advisor to senior client stakeholders (Legal, Compliance, Supply Chain, Finance) Support clients through regulatory change, enforcement actions, and emerging requirements Learning, Enablement & Knowledge Management Lead client training and education programs Build internal learning, certification, and knowledge sharing frameworks for RTS teams Provide advisory help desk support and temporary technical staffing solutions as needed Innovation & Emerging Programs Identify, design, and launch new advisory services aligned to: Emerging regulatory and enforcement trends Trade modernization initiatives (e.g., ACE enhancements, PGA digitization)…

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