Terminal Manager - Cross Dock
Aspire Xdock LLCTerminal Manager Location : Indianapolis, IN Position Type: Full-Time, Exempt Reports To: Regional Manager Travel Required: Some Compensation: $80,000 - $85,000 Salary Benefits Eligibility: 60 days About Aspire XDock Aspire XDock is a rapidly growing cross dock operations company focused on building high performance terminal operations that support fast paced freight movement for large scale distribution networks. We are seeking a strong operational leader to manage an existing terminal in Indianapolis, IN. This is an opportunity to join a growing organization and play a key role in leading terminal operations while implementing established company standards, operational procedures, and customer expectations. Position Overview The Terminal Manager is responsible for the overall leadership, performance, safety, and operational success of the terminal. This role oversees all dock, yard, gate, and operational functions to ensure efficient freight flow, customer service, safety compliance, and employee performance. The Terminal Manager must be comfortable leading within a fast-paced environment while executing established company procedures, operational standards, and customer requirements. Although Aspire XDock utilizes standardized processes and SOPs across operations, each terminal requires strong leadership and adaptability to support site specific operational needs. Essential Job Functions Lead all day-to-day terminal operations including dock, yard, and gate activities Ensure safe, efficient, and accurate freight movement Drive terminal performance related to safety, productivity, service, trailer flow, and quality metrics Hire, train, coach, and develop supervisors and hourly employees Maintain a visible leadership presence throughout the terminal Forecast staffing needs and ensure workforce levels support changing operational demand Monitor labor hours, scheduling, and overall terminal efficiency Monitor and manage KPIs, labor utilization, and operational efficiency to meet customer and company expectations Utilize operational systems, handheld scanners, and reporting tools to support real-time terminal management and performance tracking Analyze performance trends and implement corrective actions to improve operational results Ensure compliance with company policies, SOPs, safety standards, and customer requirements Partner with recruiting and HR teams to support staffing efforts and hiring initiatives Conduct performance management and corrective action when necessary Execute and maintain established operational procedures while supporting site specific operational requirements Maintain professional communication with customers, drivers, vendors, and internal leadership Promote a culture of accountability, urgency, teamwork, and safety Qualifications Previous terminal, warehouse, logistics, transportation, or cross dock leadership experience required Experience managing supervisors and large hourly teams preferred Experience working with warehouse management systems, handheld RF scanners, and operational reporting tools preferred Experience managing productivity and performance metrics within a transportation or cross dock environment preferred Strong leadership, communication, and organizational skills Ability to manage multiple priorities in a fast-paced environment Experience with safety programs, performance metrics, staffing management, and employee development Proficiency with Microsoft Office and operational systems Ability to travel for training or business need Work Environment Fast paced cross dock and transportation environment Combination of office and operational floor responsibilities Ability to work flexible hours based on operational needs Must be available to support day, night, weekend, and holiday operations as needed Why Join Aspire XDock? Aspire XDock believes strong leaders build strong operations. We empower our managers to make decisions, develop their teams, drive continuous improvement, and crea…