Systems Analyst III

Tuscaloosa, Alabama, United States Information Systems/Technology Support Closing at: Oct 27 2026 - 22:55 CDT Pay Grade/Pay Range: Minimum: $62,800 - Midpoint: $81,700 (Salaried E10) Department/Organization: 200721 - Enterprise Technology Normal Work Schedule: Monday - Friday 8:00 AM - 5:00 PM Note to Applicants: Position is eligible for hybrid work subject to University policy. Job Summary: The Systems Analyst III plans and configures moderate- to high-complexity software systems to support the administrative function of the University under minimal supervision. This may include enterprise and highly critical critical applications. Assists in the development of processes. Creates workflows. Installs, configures, supports, and maintains integrations for vendor-supplied software systems. Works on a team and collaborates with specific departments, colleges, and customers around campus. Supports their needs, troubleshooting and resolving issues, and responding to their questions and concerns in a timely manner. Provides guidance and training to other Systems Analysts. Additional Department Summary: This senior position, under minimal supervision, administers and supports moderate- to high-complexity University-managed cloud applications, including traditional cloud / SaaS applications as well as artificial intelligence (AI) platforms such as Anthropic, OpenAI ChatGPT, Microsoft, and Google Gemini. This position works with cloud systems engineers to manage Azure and Google GCP environments. Independently manages platform configuration, identity and access functions, enterprise licensing, audit and usage reporting, application lifecycle activities, and non-routine technical troubleshooting. Plans and executes approved migrations of accounts, workspaces, projects, content, histories, and configurations; supports single sign-on, automated provisioning, directory synchronization, and application programming interface integrations; tests platform changes; and coordinates technical resolution with users, vendors, and University teams. Provides guidance and training to other Systems Analysts. Required Minimum Qualifications: Master's degree and two (2) years of IT system analysis experience; OR bachelor's degree and four (4) years of IT system analysis experience; OR associate's degree and six (6) years of IT experience to include four (4) years of IT system analysis; OR high school diploma or GED and eight (8) years of IT experience to include four (4) years of IT system analysis. Skills and Knowledge: Considerable knowledge of cloud application administration, identity and access management, role-based access control, enterprise licensing, tenant or organization configuration, single sign-on, multifactor authentication, automated provisioning, audit logs, application programming interfaces (APIs), integrations, and software-as-a-service lifecycle practices. Ability to plan and execute account, content, workspace, history, and configuration migrations using vendor-supported methods; develop inventories, mappings, test plans, validation procedures, communications, rollback steps, and exception remediation. Skill in diagnosing non-routine authentication, authorization, entitlement, data-transfer, configuration, integration, and vendor-dependency problems across multiple services. Ability to interpret vendor documentation, logs, audit events, reports, structured data, and release notices; communicate risk and status; train analysts and users; and manage multiple technical assignments through completion. Strong understanding of security, privacy, records-management, procurement, accessibility, contractual, and responsible AI requirements. Preferred Qualifications: Four (4) years of experience supporting or administering cloud applications, enterprise software-as-a-service platforms, identity and access management, application integrations, or comparable IT systems. Experience independently troubleshooting application issues, analyzing logs …

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