Systems Analyst II

Position Summary **This position is eligible for a partial telework schedule, with a combination of on-site and remote work based on job responsibilities and operational needs.** Performs Internal Project Management and Systems Support of varied information systems at Prince William Water. Assists management in the successful analysis of data from areas such as finance, customer service, engineering, operations and maintenance, utilizing the effective application of technology. Overall goals are set, and the worker determines the specific tasks and assignments to be performed, independently handling new, unusual problems and deviations encountered in the work. Demonstrates a commitment and supports a culture of diversity, equity, and inclusion. Position Responsibilities / Essential Job Functions Serve as Project Manager for internal information technology upgrades, installations, and enhancements using sound project management principles and systems analysis. Duties include Request ForProposal (RFP), statement of work (SOW), project charters, project milestones, and deliverables. Provide Senior Management with software product plans for future budgeting and information systems initiatives to maximize efficiency and performance and identify opportunities to automate existing processes. Analyz application requirements to determine the most efficient configuration of application software, and the importing and manipulation of data to maximize the value of the application. Financial analysis, reporting, and integration of information systems to meet Prince William Water business process requirements to include enterprise reporting, processing, and reconciliation of Utility Billing, Construction Permitting, Project Management Office, Operations and Maintenance, Document Management, Procurement, and E-Commerce. Work with application users to determine operational requirements and optimal business solutions using available technologies and the best methods for fulfilling them. Consult with Information Technology staff and users in the design, development, and implementation of procedures, routines, interface between applications, and oversees same using a variety of application software products, data management, and office automation tools. Maintain a good working knowledge of the databases, tables, elements, and relationships with other applications to avoid duplication, redundancy, and data inconsistencies. Troubleshoot month-end and year-end processing issues. Develop and maintain automated interfaces between various applications. Provides support, training, and documentation as needed to end users for specialized vendor software systems such as Cityworks, Oracle Primavera, J.D. Edwards, SharePoint, Aveva OSI Pi, Microsoft PowerBI, Cayenta, and Cognos. Prepare specifications, codes, test, document, and execute data maintenance routines to move data from a variety of electronic sources to and from relational databases, flat file structures, etc. Develop a wide range of queries and reports using high-end query and report writer tools. Work with staff to schedule workloads to ensure that all project deliverables are completed by agreed project target dates and within budgets. May be deemed essential at any time. Perform other duties as assigned or required. Essential Skills and Experience Knowledge of the principles of project management, systems analysis, and programming; Microsoft server operating system; financial, purchasing, and payroll practices; English usage, spelling, and grammar; computer equipment and software related to assignment, including Cayenta, Cityworks, J.D. Edwards, SharePoint, Aveva OSI Pi, Microsoft PowerBI, Oracle Primavera and Databases; query and reporting writing tools. Ability to communicate effectively with clients in non-technical terms, both orally and in writing; work cooperatively; troubleshoot and diagnose systems problems and or make or recommend resolutions in areas of responsibility; evaluate alt…

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