Systems Analyst
Columbia BankAbout the Role: Manage and perform medium to high complex analysis contributing to the selection, contracting, implementation, and ongoing management of technology products, services, and vendors optimized to meet business requirements. Administer and oversee technology contract and vendor requirements, including renewals, licensing, service commitments, and contractual obligations. Minimize operational, financial, and contractual risks through effective vendor governance, lifecycle management, and adherence to Bank policies and procedures. Own the contract and vendor management strategy for technology products and services across a portfolio / line of business. Responsible for evaluating the internal technology needs of an organization and recommending vendor, product, licensing, and contractual solutions for Risk Tier 1 / 2 products with medium to high business complexity. Responsible for serving as liaison between business stakeholders and technology vendors, Procurement, Legal, Finance, Information Security, and internal technology resources to support vendor selection, contracting, renewals, and ongoing vendor management. Develop and document business, vendor, and contractual requirements. Responsible for assessing available technologies and vendors to support vendor selection, contract negotiations, renewals, licensing decisions, and ongoing service requirements. Analyze contracts, renewals, licensing terms, pricing, and vendor-provided product or service changes to assist business owners and stakeholders in making informed technology decisions. Assist with technology contract renewals, amendments, terminations, and vendor transitions, including coordination and approval with appropriate stakeholders. Partner with business and technology stakeholders to identify, evaluate, and communicate vendor performance, service, contractual, licensing, and support issues to appropriate internal or vendor resources for resolution. Maintain visibility into technology contract expiration dates, renewal and termination notice periods, licensing commitments, service levels, and other key contractual obligations. Identify opportunities to optimize technology spend, consolidate vendors or contracts, eliminate unused licensing, and improve commercial terms. Support ongoing vendor performance and relationship management, including monitoring service commitments, escalations, contract compliance, and vendor accountability. Coordinate with appropriate Bank functions to support third-party risk management, due diligence, contract review, and vendor governance requirements for technology vendors. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities; knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice.” May perform other duties as assigned. About You 7–10 years — Technology operations, technology vendor management, contract management, or related banking experience (Required). Knowledge of technology contract and vendor management, bank operations, technology products and services, and third-party products. Extensive familiarity with technology vendors, software and SaaS licensing, cloud services, professional services, renewals, and contractual requirements.…