Supplier Quality Engineer
Whirlpool CorporationRequisition ID: 73326 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. This role in summary Currently, we are seeking qualified candidates for a Supplier Quality Engineer opening to join our Quality organization in Tulsa, OK. Our Tulsa factory is the home of Whirlpool’s US freestanding and slide-in range production. Reporting to the Supplier Quality Lead, the Supplier Quality Engineer is a key position that is responsible for actively driving a "zero defect" mentality, Lean Manufacturing, Six Sigma and problem-solving culture within the supply base for all assigned components and supporting Whirlpool’s implementation of the industry leading World Class Manufacturing initiative. Your responsibilities will include Champion root cause analysis/8D/kaizens and implementation of corrective / preventative action for top (common cause) failures, working with Design engineers, Process engineers, and suppliers. Identify, analyze and solve problems by leading cross functional improvement teams. Establish specific short / long term quality goals for assigned suppliers and drive continuous improvement activities. Oversee disposition of Production Part Approval Process (PPAP) submittals at the factory ensuring that all content meets Whirlpool standards. Actively manage the assigned suppliers to ensure seamless product launches for new parts or processes. Work cross functionally to implement No Defect Forwarding strategies with assigned suppliers. Provide real time failure analysis for test failures and assembly issues found in the factory. Travel to suppliers as required and perform process / quality assessments to ensure suppliers are capable of manufacturing quality components to support our needs. Identify and drive improvement initiatives on leading component failure modes for each product platform using external Service Incident Rate (SIR), Total Cost of Quality (TCQ), internal Customer Assurance Lab (CAL) data and First Pass Yield (FPY) line reject failure data. Provide a critical link between the quality department and other process partners such as product design, manufacturing, procurement, marketing, etc. Ability to manage multiple assignments concurrently Manage the return material authorizations procedure (RMA) and make sure this process keeps its finance compliance with SOX, this implies having a control on the material kept in quarantine, material rejected from warehouses and production lines Advise and develop the necessary strategies to reduce customer field complaints. Must value diversity of ideas, opinions, experiences, backgrounds, and perspectives needed to foster a competitive global business environment Minimum requirements Bachelor's Degree in Engineering or Science 2+ years of experience in a manufacturing environment 1+ years of experience with 8D, Drill Deep Drill Wide, 5 Why, Kaizen, failure modes and effects analysis (FMEA), or Production part approval process (PPAP) Preferred skills and experiences Certified Six Sigma Green/Black Belt, Quality engineer and Auditor World Class Manufacturing (WCM) exposure- QA Matrix and S&P Matrix 4+ years experience in Supplier Quality or Quality role in a manufacturing environment Strong familiarity with quality & problem-solving tools Outstanding people skills, with the specific ability to interact as a lead player, a…