Supervisor, Operations - CVL
DSVIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Managerial DSV – Global transport and logistics What moves you? At DSV, we move more than goods. We move careers, ambitions and opportunities. With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running. Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team. Start here. Go anywhere This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it. If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be. Visit dsv.com #StartHereGoAnywhere #LifeAtDSV Location: Cartersville, GA Division: Solutions Job Posting Title: Supervisor, Operations - CVL Time Type: Full Time Summary The Operations Supervisor is responsible for overseeing the day-to-day operations of freight handling, ensuring timely and efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements. Duties and Responsibilities Lead and supervise a team of freight handlers and operational staff. Assign tasks, provide guidance, and monitor performance to ensure efficient operations. Coordinate the loading, unloading, and handling of freight shipments. Ensure proper documentation, labeling, and packaging of goods in compliance with regulations. Plan and prioritize freight operations to meet customer demands and deadlines. Monitor workflow and adjust resources as needed to optimize efficiency. Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues. Ensure timely communication and resolution of customer concerns. Implement quality control measures to ensure accuracy and integrity of freight handling processes. Conduct regular inspections and audits to maintain high standards of service quality. Enforce safety protocols and procedures to promote a safe working environment. Conduct safety training and provide guidance on proper handling techniques. Oversee inventory control processes, including stock management, cycle counts, and reconciliation. Maintain accurate inventory records and ensure compliance with inventory management policies. Prepare operational reports, including performance metrics, inventory levels, and incident reports. Maintain accurate documentation of freight movements, including bills of lading and shipping manifests. Educational background / Work experience Bachelor's degree in logistics, supply chain management, business administration, or a related field. Relevant certifications or training in freight operations management are advantageous. Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions. Skills & Competencies Strong leadership and team management skills. Excellent organizational and multitasking abilities. Knowledge of freight handling processes and regulatory requirements. Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS). Strong communication and customer service skills. Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibili…