Store Manager / Assistant Store Manager

Company Overview We are a dynamic retail chain dedicated to providing high-quality products and exceptional customer service. Since our inception, we have grown to operate multiple stores nationwide, offering a wide selection of merchandise to meet diverse customer needs and preferences. Job Overview We are seeking an energetic and motivated Store Manager or Assistant Store Manager to lead our team and drive store success. This role involves overseeing daily operations, managing staff, ensuring excellent customer experiences, and maintaining store standards. The ideal candidate will be passionate about retail management, possess strong leadership skills, and thrive in a fast-paced environment. Job description: Key Responsibilities: -Oversee daily store operations to ensure efficiency and productivity; -Support the development and execution of sales strategies to achieve store targets; -Supervise, train, and motivate retail staff to deliver excellent customer service; -Monitor sales performance, inventory levels, and merchandising standards; -Ensure the store maintains high standards of cleanliness, organization, and product presentation; -Handle customer inquiries and resolve escalated issues professionally; -Assist with staff scheduling, inventory management, and stock replenishment; -Analyze sales reports and customer trends to identify opportunities for improvement; -Ensure compliance with company policies and operational procedures; Qualifications: -Minimum 3–5 years of retail experience, preferably in a grocery or supermarket environment; -Previous store management or assistant management experience preferred; -Strong leadership and team management skills; -Excellent communication and interpersonal abilities; -Customer-focused with strong problem-solving skills; -Ability to work in a fast-paced retail environment; -Fluent in English and Chinese (Mandarin and/or Cantonese); 主要職責： * 負責門店日常營運管理，確保各項工作高效、有序地運作； * 協助制定及執行銷售策略，推動門店達成銷售目標； * 督導、培訓及激勵門店員工，提供優質顧客服務； * 監察銷售表現、庫存水平及商品陳列標準； * 確保門店保持整潔乾淨，對門店設施設備進行日常維護； * 管理門店貨架排列，維持良好的商品展示形象； * 處理顧客查詢及妥善跟進較複雜或升級的客戶問題； * 協調各部門人手調配與庫存管理，提升門店營運效率； * 分析銷售報告及顧客消費趨勢，發掘業務改善及增長機會； * 負責與相關政府部門及外部機構聯絡協調，確保門店符合相關法規、公司政策及正常運作； 任職要求: * 具備最少 3–5 年零售工作經驗，有超市或食品零售行業經驗者優先； * 曾擔任店舖管理或副店長等管理職位者優先考慮； * 具備良好的領導能力及團隊管理經驗； * 擁有優秀的溝通技巧及人際交往能力； * 以顧客為本，能靈活應對各類營運問題，並有效解決問題； * 能適應節奏快速的零售工作環境； * 能說流利英語及中文（普通話及／或廣東話）。 Join us as we continue to grow our brand by delivering fresh products and exceptional shopping experiences! We’re committed to supporting your professional development through training & development programs while fostering a vibrant team environment. This is an exciting opportunity for passionate retail professionals eager to make a positive impact in their community! Pay: From $45,000.00 per year Benefits: Casual dress Life insurance On-site parking Work Location: In person

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