Store Manager (3~12 Months Contract)
Hamee US Corp.Location: Del Amo Fashion Center, Torrance, CA [on-site] Schedule: Five days per week, including evening and closing shifts, with weekend and holiday availability Term: Fixed-term role of up to 12 months. There may be an opportunity to continue working together if the store lease is extended, subject to business needs and mutual agreement. About the Opportunity: Help launch something new. Hamee is opening its first-ever physical store this upcoming holiday season, and we are looking for a hands-on Store Manager to bring the store to life. You will lead daily operations, coach the team, create engaging product displays, and turn customer insights and sales results into meaningful improvements. This is an opportunity to help shape how Hamee connects with customers in person—from opening day through the store’s next stage of growth. Key Responsibilities, Store Launch, and Daily Operations: Support pre-opening preparation, including store setup, merchandising, staff readiness, and operating procedures. Lead daily store operations and maintain a welcoming, organized, and customer-ready environment. Take responsibility for evening and closing shifts, including closing checks, cash reconciliation, and securing the store. Coordinate inventory receiving, replenishment, stock accuracy, and loss-prevention practices. Work with Hamee’s internal teams and mall management to resolve operational issues and support store activities. Team Leadership and Scheduling: Create and manage staff schedules to ensure appropriate coverage for peak shopping periods, evenings, weekends, and holidays. Adjust coverage as needed while managing staffing efficiently and following company policies and applicable requirements. Train and coach staff on customer service, product knowledge, selling skills, and store procedures. Set clear daily goals, provide constructive feedback, and foster a collaborative, accountable team culture. Visual Merchandising and Customer Experience: Create and maintain attractive product displays that reflect Hamee’s brand and encourage product discovery. Refresh merchandising for seasonal campaigns, new products, and changing customer demand. Use customer feedback and shopping behavior to improve store layout, product placement, and the overall experience. Lead by example on the sales floor and handle customer concerns professionally. Sales Growth and Continuous Improvement: Take ownership of store sales goals and identify practical opportunities to improve performance. Monitor relevant measures such as sales, conversion rate, average transaction value, units per transaction, and product performance, using available data. Apply PDCA (Plan–Do–Check–Act) : plan improvements, test them on the sales floor, review results, and refine successful approaches. Share regular performance updates, customer insights, and recommended actions with Hamee’s management team. Qualifications: Experience in retail store management, assistant management, or a comparable retail leadership role. Ability to manage staff schedules, coach a team, and maintain consistent store standards. Hands-on visual merchandising experience and a sales-focused approach. Comfort using sales reports and customer feedback to identify and evaluate improvements. Strong communication, organization, and problem-solving skills. A proactive, adaptable mindset and willingness to work alongside the team on the sales floor. Ability to reliably commute to Del Amo Fashion Center and work five days per week, including late and closing shifts, weekends, and holidays. Ability to perform essential retail duties, with or without reasonable accommodation. Preferred Experience: Supporting a new store opening, pop-up store, or seasonal retail operation. Managing a team during high-volume holiday shopping periods. Experience with POS systems, inventory management, and continuous-improvement practices. Why Join Us? Help launch Hamee’s first-ever…