Staffing Dispatcher - Staffing Agency

Company: Accuworkz Solutions Location: Mississauga / Brampton, ON Job Type: Full-time Work Location: On-site Experience: Minimum 2 years in staffing agency dispatching (Mandatory) Compensation: $18/hour to $22/hour Hiring Status: Immediate Joining Needed Job Description Accuworkz Solutions is actively seeking an experienced, highly organized, and proactive Staffing Dispatcher to join our growing staffing agency. The ideal candidate must have hands-on experience working in a staffing agency, managing employee schedules, coordinating workforce deployments, fulfilling client staffing requirements, and handling urgent, last-minute replacements. We are looking for a reliable, resourceful professional who can take ownership of daily dispatch operations, work independently, and maintain strong communication with both clients and employees. Important: A minimum of 2 years of direct staffing industry dispatch experience is mandatory for this position. Key Responsibilities Daily Staffing & Dispatch Operations: Manage daily employee scheduling, shift assignments, workforce deployment, and staffing coordination across multiple client locations. Client Staffing Requirements: Receive staffing requests from clients and ensure positions are filled accurately and on time. Last-Minute Replacements: Respond promptly to employee cancellations, no-shows, absenteeism, and urgent replacement requirements. Employee Coordination: Communicate with temporary employees regarding shift availability, reporting times, work locations, and assignment instructions. Client Communication: Maintain professional relationships with clients, provide staffing updates, and resolve day-to-day operational concerns. Workforce Management: Maintain accurate employee availability records, scheduling databases, attendance records, and shift confirmations. Problem Resolution: Independently resolve scheduling conflicts, attendance issues, and unexpected staffing shortages. Operational Reporting: Maintain daily dispatch records, track shift fulfillment, and communicate important operational updates to management. After-Hours Coordination: Remain available for occasional urgent staffing requirements outside regular office hours, as scheduled or agreed upon. Required Qualifications Minimum 2 years of experience as a Dispatcher within a staffing agency or temporary staffing environment (Mandatory). Strong understanding of staffing agency operations, employee deployment, scheduling, and shift fulfillment. Proven ability to manage multiple client requirements and coordinate a large temporary workforce. Experience handling last-minute employee replacements, no-shows, and urgent staffing situations. Excellent verbal and written communication skills. Strong organizational, multitasking, decision-making, and problem-solving abilities. Ability to work independently in a fast-paced, deadline-driven environment. Proficiency with Microsoft Excel, scheduling software, and employee management systems. Strong attention to detail and ability to maintain accurate operational records. Flexibility to support time-sensitive staffing operations when required. Ideal Candidate We are particularly interested in someone who: Has previously worked as a dispatcher for a temporary staffing or employment agency. Understands the urgency and operational demands of fulfilling client staffing orders. Can manage employee scheduling and client coordination without constant supervision. Is proactive, dependable, and comfortable making quick decisions. Can handle multiple staffing requests simultaneously while maintaining accuracy and professionalism. How to Apply Interested applicants are encouraged to submit their updated resumes directly through Indeed. Only candidates with relevant staffing agency dispatch experience will be considered. Accuworkz Solutions is committed to providing a professional and respectful working environment and equal employment opportunities. We look forward to welcoming an experienced p…

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