Sr Order Entry Associate, Corporate Sales Order Processing
Harry & DavidPOSITION SUMMARY The Sr. Order Entry Associate will strive to process complete and accurate Consumer and Corporate Sales Orders. Other responsibilities include communicating with internal Order Processing Leadership for work and asking questions to accurately process the orders they are working on with the ability to receive feedback as needed. Flexibility and multi-tasking are a must in this fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management. Provide timely and accurate handling of both Consumer and Corporate Sales Orders. Position requires flexibility and will be utilized in many different areas. Must be able to work 40 hours per week along with overtime as needed. Ability to work a flexible schedule, including evening and weekends. Demonstrated ability to handle confidential information with discretion. Detail oriented with a strong emphasis on accuracy. Must be knowledgeable in Microsoft Word. Must be proficient in Microsoft Excel. Requirements: EDUCATION AND EXPERIENCE High School Diploma or equivalent. Must meet or exceed the performance standards set by your base department. A flexible, positive “can do” attitude is required. Excellent verbal and written communication skills are required in order to interact professionally with personnel at all levels of the organization. Strong organizational skills are required to meet changing business requirements and to effectively perform multiple tasks in a fast paced environment. Demonstrated ability to handle confidential information with discretion. Applicant must attend and successfully pass classroom training and meet all performance expectations. A demonstrated ability to work and contribute effectively in a team oriented atmosphere is essential. SYSTEM REQUIREMENTS Minimum requirements: Network (internet): Download speed 5mbs Upload speed 3mbs (preferable a wired connection NOT wireless) Satellite Dish NOT acceptable Preferred Hardware and Internet Service Speeds Specification Network (internet): Download speed Over 100mbs, Upload speed 10+mbs (with a wired connection NOT wireless) Hardware (PC): Windows 10 operating system 8-32 Gigabytes of RAM 50GB available space on your Hard Drive Apple or Windows PC Laptop or Desktop computer NO Chromebook, iPad, tablet PCs, smart watches, smart phones etc.) Current IOS or Windows 10 OS 8th-10th Gen Intel or AMD Ryzen CPU (if you bought your pc/laptop in the last 2 years the CPU is most likely comparable to these suggestions) Required: USB headset with mic (cordless NOT recommended) Required: 1024 x 768 resolution minimum on home monitors or screens, 2 screens Required: Mouse/touchpad and keyboard Required: Cellphone or landline (for DUO) KNOWLEDGE, SKILLS AND ABILITIES To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. KNOWLEDGE Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. SKILLS Active Learning —…