Sr. Director, Supply Chain Professional Services

ENERAL STATEMENT OF DUTIES The Senior Director, Supply Chain Professional Services leads the enterprise supply chain implementation portfolio across HOPCo markets, clinics, and ambulatory surgery centers. This role converts strategy into scalable operating practices that improve product availability, inventory performance, utilization, contract compliance, service levels, and financial outcomes. The Senior Director establishes portfolio governance, directs cross-functional implementation, measures benefits realization, and builds professional services capabilities that advance HOPCo's long-term supply chain maturity. SSENTIAL FUNCTIONS Portfolio Governance Direct the approved enterprise supply chain portfolio from charter through deployment, stabilization, benefits realization, and operational handoff. Establish portfolio priorities, milestones, dependencies, resource requirements, decision rights, and expected outcomes; maintain clear executive reporting and escalation paths. Create and maintain repeatable implementation playbooks for market assessments, inventory optimization, product conversions, workflow redesign, technology adoption, and site integrations. Identify implementation risks and operational barriers, and establish mitigation and contingency plans that protect project and service outcomes. Market Performance Establish market scorecards with defined measures, owners, targets, and review cadences for inventory, utilization, contract compliance, service levels, adoption, and financial performance. Lead operational reviews and corrective-action planning; ensure actions are assigned, monitored, and sustained. Direct replenishment, PAR-level, demand-planning, inventory-investment, and continuity-of-care improvements in partnership with market and clinical leaders. Analyze operational and financial data to identify trends, opportunities, risks, and corrective actions. Strategic Supply Chain Initiatives Lead implant and biologic initiatives, including inventory controls, consignment programs, recalls, contract implementation, product conversions, and utilization management. Guide strategic sourcing and contracting through spend analysis, benchmarking, supplier evaluation, implementation planning, and stakeholder adoption. Partner with Finance to validate and report realized savings, cost avoidance, inventory reductions, and project return on investment. Establish value-analysis processes for product evaluation, utilization review, clinical engagement, and evidence-based decision-making. Leadership and Capability Building Build trusted relationships with executives, physicians, clinical leaders, suppliers, and external partners to accelerate decisions and remove implementation barriers. Direct cross-functional readiness, communication, training, change management, and adoption activities to achieve sustained operational performance. Lead continuous-improvement efforts using Lean, PDSA, and standard-work methods to reduce variation and sustain results. Lead executive, operational, and project-governance meetings with clear decisions, owners, and follow-through. Other related duties as assigned. EDUCATION Bachelor's degree in business, supply chain, project management, healthcare administration, or a related field, or an equivalent combination of education and relevant experience. Master's degree and relevant project management, Lean, or supply chain certification preferred. EDEXPERIENCE UCATIO RIENCE EXPERIENCE At least 10 years of progressively responsible experience in supply chain management, project or portfolio management, operations, or a comparable function, including leading projects and influencing executive, physician, and clinical leaders without direct authority. Healthcare experience required, including work with clinics, ambulatory surgery centers, physician practices, or hospital-based supply chain operations. Demonstrated experience leading complex, cross-functional implementations and organizational chang…

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