Silversmith - Jewelry Workshop Host

Job Overview Gem Studio Whitby - New Studio Opening! The Gem Studio is growing and we’re looking for a creative, energetic silversmiths to join our team! Whether it’s a birthday, bachelorette, date night or “just because”, our jewelry making workshops help guests create their own rings, bracelets, earrings and more while celebrating life’s moments. We also offer permanent jewelry and charm workshops, turning each appointment into a memory guests will cherish forever. Now with 8 locations in Canada (and more on the way!), there’s plenty of room to grow with us as we bring hands on creativity to communities across the country. Your role as a Silversmith: As a silversmith at the gem studio, you’ll deliver magical, hands on jewelry experiences that turn guests into lifelong raving fans. You will guide guests through our interactive workshops while ensuring a safe, fun and welcoming environment. From teaching torch safety to capturing Instagram worthy moments, you’ll help create memories guests will share and remember. Key responsibilities: Responsibilities: Lead Silversmithing Sessions: Facilitate jewelry-making workshops where clients design, craft, and personalize their custom pieces. Ensure each session is informative, engaging, and runs smoothly. Provide Technical Guidance: Offer step-by-step assistance to clients during the silversmithing process, from design to final polish. Help clients with technical aspects of jewelry creation, such as metalworking, soldering, and finishing techniques. Ensure Client Satisfaction: Act as a knowledgeable and approachable resource for clients throughout their experience. Be prepared to address any questions or concerns, and ensure every client leaves with a high-quality, custom piece they love. Maintain Studio Safety & Cleanliness: Ensure that the workspace is well-maintained, organized, and safe for both clients and staff. Properly handle tools and equipment while maintaining safety standards. Manage Time Effectively: Oversee time management during workshops, ensuring that clients can complete their designs in the allotted session time while also enjoying the process. Assist with Inventory Management: Help track and maintain inventory of tools, materials, and supplies. Ensure all materials are stocked and organized for each session. Collaborate with Team: Work closely with the rest of the Gem Studio team to ensure smooth operations and consistent delivery of the studio’s services. Share feedback and ideas to improve the customer experience and operational efficiency. Problem-Solving: Handle unexpected challenges in a calm and professional manner. Adapt to changing situations and provide solutions to any issues that may arise during a session. Develop New Skills: Continuously improve your knowledge and skills in silversmithing, leadership, and customer service to stay at the top of your game and contribute to the studio’s success. What we are looking for: Willingness To Learn: You will be provided with silversmith training when first joining the company. Silversmithing experience isn't necessary but would be an asset. Natural People Person: You genuinely enjoy engaging with others and building connections. Open Availability: Able to work majority weekends as well as weekdays. Strong Communication Skills: You can clearly explain complex concepts, give instructions, and manage conversations with both clients and colleagues. You provide clear instructions and feedback, and you can make quick decisions when needed. Patience & Precision: You’re strict with yourself in terms of quality and time management, but you’re patient when guiding others, understanding that everyone learns at their own pace. Time Management: You can handle multiple tasks and prioritize the most important ones to ensure smooth session flow and positive outcomes. Continuous Improvement Mindset: You take pride in improving your craft and your ability to le…

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