Shop Supervisor

Shop Supervisor Axiom Equipment Group | Ringwood, NJ Salary: USD $75,000–$90,000 per year With decades of experience in the construction and industrial equipment industries, Axiom Equipment Group delivers innovative power and lighting solutions tailored to your needs. Whether you’re in construction, mining, powerline, or pipeline sectors, we’re here to ensure your success with top-quality equipment and exceptional service. We’re a tight-knit team that values honesty, hard work, and respect. For us, the client comes first, and your success is our success. Whether it’s solving challenges or delivering next-level equipment, we’re committed to building lasting partnerships that help you thrive. The Shop Supervisor leads the in-house Shop Team under the direction of the COO in New Jersey to ensure efficient equipment assembly and repairs. The role upholds high standards of workmanship on internal and external equipment and maintains an efficient, clean, and orderly service shop and yard, incorporating Lean/6S concepts to provide superior customer service. REPORTS TO COO (New Jersey) DIRECT REPORTS Shop Technician(s) Shipping/Receiver CRITICAL SUCCESS FACTORS ‘WHAT ARE KEY ACCOUNTABILITIES’ and KPI’S – ‘WHAT ARE EXPECTED RESULTS’ Critical Success Factors: 1. Shop Safety 2. NCR’s 3. Efficient assembly and testing of new equipment 4. Advanced troubleshooting of repairs and warranty work on customer owned equipment Efficient and accurate reporting and documentation control of all shop work orders, checklists, etc. Key Performance Indicators (KPI’s): Key KPI’s: 1. Work safely 2. Maintains a well-organized shop and yard, implementing 6S/Lean concepts to maintain orderly workflow and priority scheduling while adhering to budgets and looking for ways to save the company time and money. 3. Set a clear mission and deploy strategies focused towards the mission of high-quality workmanship on any piece of equipment. 4. Leads and develops all new and revised service procedures, policies, and standards to improve delivery while maintaining an open and transparent process 5. Recruit, mentor and develop shop technicians. Nurture an environment where they can excel through encouragement and empowerment. 6. Communicate and work with shop technicians and suppliers on troubleshooting equipment repairs so they can be completed in a timely fashion without hold-ups. POSITION TASKS – ‘HOW DO I ACCOMPLISH MY ROLE” Work closely with the Orders & Logistics Administrator on an ongoing basis to ensure equipment and orders are ready for shipping. Complete and record all non-conformance reports (NCRs) as they arise and forward them to the Product Manager within 24 hours. Work daily with the Procurement Supervisor and Orders & Logistics Administrator to ensure all new equipment entered in Goldfinch has proper pick tickets, CSA/UL certification, and other documentation. Review and approve Shop Technicians’ timecards and submit them to Finance every two weeks on Tuesday before 9:00 a.m. Conduct a physical walk-around and audit of facilities, inside and out, with the Manager on the second and fourth Friday of each month. Review training schedules for Shop Technicians with the Manager twice yearly, on the 21st and 22nd days of April and October. Manage Shop Technicians and Shipping/Receiver on an ongoing basis to maintain production, accuracy, and quality of work. Implement 5S/Lean initiatives in the workshop and yard on an ongoing basis. Uphold a high standard of cleanliness and organization in the workshop, yard, and parts room on an ongoing basis. Provide final sign-off on all work orders, PDIs, pick tickets, and pack slips, checking accuracy and detail as work is completed. Maintain all tool boards in the workshop on an ongoing basis. Ensure shutdown and clean-up take place daily at 4:45. Assist the Orders & Logistics Administrator and Manager on an on…

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