Shipping, Receiving & Production Coordinator

Shipping, Receiving & Production Coordinator We are looking for a highly organized, detail-oriented, and self-motivated Shipping, Receiving & Production Coordinator to join our team. This role is an important link between receiving, production, customer service, vendors, and outbound fulfillment. The ideal candidate is someone who takes pride in accuracy, notices small details, communicates clearly, and is willing to jump in wherever needed to help keep orders moving through the shop. This is also a hands-on physical role. The employee must be able to regularly lift, carry, move, and organize large and heavy boxes and packages in, around, and out of the warehouse on a daily basis. Responsibilities Receiving & Inventory Check-In Receive inbound shipments from vendors, suppliers, and customers. Carry, move, and organize boxes and packages throughout the warehouse and production areas. Individually count merchandise and match items against purchase orders and packing slips. Verify quantities, sizes, colors, styles, product details, and order information. Note and document any discrepancies, damages, shortages, overages, or incorrect items. Communicate with customers and vendors when questions or issues arise. Help resolve receiving issues quickly and accurately. Ensure received merchandise is organized, labeled, and routed to the correct department or staging area. Production Coordination Sort incoming and completed orders and assign them to the correct production department. Update our online production management system, Microsoft Planner, to match purchase order details, order notes, production status, customer requirements, and internal updates. Maintain a general working knowledge of order status, including where jobs are located in the shop, what stage they are in, and whether there are any issues or delays. Help communicate important order details between customer service, receiving, production, and shipping. Follow up internally when orders are missing information, waiting on goods, delayed, or need clarification. Help keep orders moving smoothly through the shop from receiving to production to final fulfillment. Decoration & Production Support Occasional hands-on production support may be required, including: Heat pressing Laser engraving UVDTF application Basic order preparation Applying labels, tags, or finishing touches Other decoration, fulfillment, or production support tasks as needed Outbound Fulfillment & Shipping Separate completed orders as needed. Pack orders carefully, accurately, and professionally. Move packed orders and packages to the correct pickup, shipping, or staging area. Process outbound shipments using UPS WorldShip. Print and apply labels for local pickups, shipments, courier deliveries, and internal order movement. Provide packing dimensions and weights to customers when requested. Arrange local couriers when needed. Ensure completed orders are clearly labeled, organized, and ready for pickup, delivery, or shipment. Help maintain a clean and organized shipping and receiving area. Requirements Must be detail-oriented and highly organized. Must be bilingual. Must be reliable, punctual, and self-motivated. Must be able to work independently and take initiative. Must be comfortable communicating with customers, vendors, and internal team members. Must care about small details, accuracy, and order organization. Must be willing to help other departments when needed. Must be able to regularly lift, carry, move, and organize large and heavy boxes and packages in, around, and out of the warehouse on a daily basis. Must be comfortable working in a warehouse and production environment. Basic computer skills required. Experience with Microsoft Planner, UPS WorldShip, production management software, or shipping/receiving is a plus. Experience in apparel decoration, screen printing, embroidery, promotional products, warehouse operations, or fulfillment is a plus. Ideal Candidate: The right person for this role…

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