Shipping & Receiving Coordinator

Forever Studios of Boca Raton is hiring for our Shipping & Receiving Coordinator position. As a national eCommerce company, this role is part of the operational core of our company. This is a 40 hour per week job, Monday–Friday, 9am to 6pm with a 1 hour lunch break. At the end of the day, this is not a flashy role. It is not about sales performance or social charisma (though we always love to see those skills). It is about discipline, precision, and making sure customer projects flow through our building correctly, every single time. When clients send us historically significant media or entire irreplaceable family archives, the trust we're known for begins at intake and ends with shipping. This role sits right at the heart of that experience. We highly suggest visiting our site at towww.ForeverStudios.com toget familiar with the work that we do. Who We Are Forever Studios is a professional media digitizing, restoration, and production studio headquartered in Boca Raton. We serve families, museums, artists, businesses, and historical organizations nationwide. We operate with a rare combination of craftsmanship and operational seriousness. The work we handle matters, and we treat it that way. We are definitely not corporate. But we are an organization that operates professionally. We are a tight, accountable team that believes execution quality is a form of respect for our clients that's non-negotiable. At the same time, we are a group of people that truly care about not just the work, but about each other. We are always looking to play off our colleagues' talents, and grow professionally together as a group. What This Role Actually Does The Shipping & Receiving Coordinator ensures that projects enter and exit our system properly, and that when something goes sideways in transit, someone competent is already on it. Primary responsibilities: Receiving and logging new client materials with precise documentation in our Project Management suite Verifying labeling and intake accuracy of projects before moving them into production Maintaining clean internal tracking records and notes Performing final QA checks before projects are packaged Executing all shipping tasks for projects exiting the studio,packing, insuring, labeling, and dispatching Tracking outbound shipments and resolving logistics problems: delays, damage, misdeliveries, and carrier exceptions Communicating with clients by phone and email regarding the logistics of their project receipt confirmation, tracking, and delivery Keeping internal systems organized and up to date Secondary responsibilities (as needed): Occasional local pickups and deliveries of client media in the Boca Raton area Assisting project management during high-volume periods Acting as a steady, professional presence during internal coordination Keeping tabs on supply levels and managing procurement when needed This role requires someone who is seriously regimented, detail oriented, and understands that "almost correct" is still technically incorrect. What We're Looking For In short, we're looking for someone steady. Someone who: Has 2+ years of experience in shipping, receiving, logistics, or operations administration Is highly detail-oriented and structured Is confident and professional on the phone, and writes a clean, well-composed email, grammar matters here, because clients read what you send Is comfortable with computers and internal software systems Takes quiet pride in doing things the right way Can be trusted without constant supervision Understands that small errors compound in this sort of environment Chases down a missing package instead of waiting for it to turn up Holds a valid driver's license and a clean driving record Ideally has some experience, background or interest in physical media You do not need to be a loud or flashy individual. A reliable and stable temperament is what will most easily lead to success in this particular role. Day-to-Day Reality No applications that arriv…

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