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Shipping Clerk – Logistics Administration & Scheduling

Morton Salt
4 hours ago
On-site
Fairless Hills, PA, United States
Indeed

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments – at home, at work, and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life. Job Summary The Shipping Clerk provides primary administrative support for the Shipping Department and is the first point of contact for all inbound carriers arriving at the Fairless Hills facility. This position coordinates truck arrivals, directs drivers to the appropriate loading location, maintains shipping documentation, and ensures accurate communication between warehouse operations, Customer Service, Transportation, and carriers. Reporting directly to the Shipping Supervisor, the Shipping Clerk plays a critical role in supporting safe, efficient, and on-time customer shipments while maintaining a high level of professionalism and customer service. Duties and Responsibilities Schedule and coordinate truck arrivals, loading appointments, and shipping priorities. Serve as the primary contact for inbound drivers, carriers, and transportation inquiries. Check drivers in, verify shipment information, and direct them to assigned loading locations. Enter, update, and maintain shipping transactions using SAP or other business systems. Prepare, process, and maintain Bills of Lading (BOLs), shipping records, and related documentation. Monitor shipping schedules, dock availability, and shipment status. Communicate shipment changes, delays, and scheduling updates to Customer Service, Transportation, and warehouse personnel. Answer phone calls, respond to inquiries, and provide professional customer service. Resolve routine documentation discrepancies and escalate operational issues as needed. Maintain accurate electronic and physical records for reporting and audits. Support improvements in shipping accuracy, scheduling efficiency, and administrative processes. Follow company safety, quality, confidentiality, and documentation requirements. Knowledge, Skills and Abilities Required Qualifications High school diploma or GED. Minimum two years of experience in shipping administration, logistics coordination, transportation scheduling, customer service, or a related administrative role. Strong computer skills, including Microsoft Excel, Outlook, and data entry. Experience using computerized business systems to enter, retrieve, and update information. Experience coordinating schedules, appointments, shipments, or transportation activities. Strong telephone communication and customer service skills. Ability to prepare and maintain accurate documentation and records. Excellent organizational skills, attention to detail, and ability to manage multiple priorities. Ability to communicate effectively with drivers, carriers, supervisors, and internal departments. Preferred Qualifications Experience with SAP or another ERP system. Experience preparing Bills of Lading and other shipping documents. Familiarity with transportation management, warehouse management, or logistics scheduling systems. Previous experience in a manufacturing, distribution, or industrial environment. Work Environment This is primarily an office-based administrative position located within an active manufacturing and shipping facility. The employee will spend much of the workday using computers, telephones, and shipping systems while coordinating daily transportation activities. Occasional visits to loading docks and warehouse areas may be required, with exposure to industrial equipment, vehic…

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