Shipping Associate Lead

About FixMyToys FixMyToys is the ecommerce division of Ball Equipment, a family-owned Michigan business with roots dating back to 1944. What started as a passion for powersports has grown into a nationwide ecommerce operation specializing in genuine OEM parts, accessories, apparel, and gear for powersports and outdoor power equipment. Based in Romeo, Michigan, we're a team of people who bring different skills and experiences together to keep our business moving forward. From ecommerce and marketing to customer service, technology, and warehouse operations, there's a lot that goes into what we do. We take pride in our work, support one another, and believe that great people are what make a great business. Come Grow With Us We're excited about what's ahead as we continue to expand our team and operations. Whether you're just starting your career or bringing years of experience, FixMyToys is a place where your ideas, hard work, and contributions matter. If you're looking for a team where you can make an impact and be part of something that's growing, we'd love to hear from you. Shipping Associate Lead Reports to: Shipping Supervisor Role overview Serve as Shipping's senior hands-on employee and primary backup for daily team leadership. Help direct work, train associates, and maintain attention to order accuracy, packaging efficiency, and pickup deadlines. Take over operational supervision when the Supervisor is unavailable, including extended absences. The Supervisor is the primary specialized dock backup; equipment work requires actual qualification. The Lead has no hiring or termination authority. Responsibilities Perform assigned verification, packing, labeling, and staging work. Demonstrate the standards expected of other associates and assist where the workload requires support within actual training and qualifications. Communicate the Supervisor's priorities, help direct associates to outstanding work, and monitor progress toward carrier pickup. Address routine workflow problems before they become missed commitments. Train newer employees and reinforce correct order checks and protective, efficient packaging. Help correct mistakes and report recurring performance or training concerns to the Supervisor. Help resolve order discrepancies with RPPC and address routine packing, label, or staging issues. Escalate problems that exceed authority or threaten the day's shipping requirements. Run assignments, priorities, and coordination during Supervisor absences. Keep the Warehouse GM informed and balance personal production with the needs of the whole team. Develop large-pack and equipment skills through assigned cross-training. What success looks like The Lead contributes strong personal work, supports associates, and keeps the team coordinated without the Supervisor present. Routine exceptions are resolved promptly and specialized coverage needs are raised in time. $20/hour What We Offer: Competitive pay $20/hr commensurate with experience plus Paid holidays and PTO/Sick days 100% Employer Paid Health, dental, life, disability plus voluntary vision, life, long term disability benefits 401(k) with employer match; 100% on first 3% of wage contributed, 50% on next 2% Employee discounts on parts, units, and services Supportive and collaborative team environment Ongoing training and development in a growing industry Physical Demands The essential functions of this position require the following, with or without reasonable accommodation: Regular standing and walking throughout the shift. Frequent bending, stooping, and overhead reaching to retrieve products and supplies. Frequent lifting and carrying of items weighing up to 50 pounds; occasional team lifting of heavier items. Operation of forklifts, pallet jacks, and related material-handling equipment. Manual dexterity to retrieve, handle, and package orders and perform computer data entry. Ability to read product labels, order information, and computer screens, using appropriate aids…

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